Telstra Retail: Customer Service & Sales Consultant KNOX

Position: Telstra Retail: Full Time Customer Service & Sales Consultant KNOX
Location: Knox City

Telstra Retail:
Full Time Customer Service & Sales Consultant KNOX page is loaded## Telstra Retail:
Full Time Customer Service & Sales Consultant KNOX locations:
Knox City SC Shop  Burwood Hwytime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
February 4, 2026 (28 days left to apply) job requisition :
JR-##

Employment Type

Permanent## Closing Date3 Feb 2026 11:59pm## Job Title Telstra Retail:
Full Time Customer Service & Sales Consultant KNOX
** Job Summary
** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.##

Job Description At Telstra, we’re more than just a leading telecommunications company—we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for an
** iconic Aussie brand
** that’s been connecting Australians for generations. You won’t just be a friendly face in-store—you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
** What You’ll Be Doing:**
* ** Deliver Exceptional Customer Experiences:
** Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
* ** Be the Go-To Tech Expert:
** Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
* ** Achieve and Excel:
** Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
** Collaborate and Contribute:
** Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
** Salary and Benefits:
**** Annual Fixed Remuneration:** **$64,915.20 per year*
* * Junior Rates apply for those under 20 years of age.
** Penalty rates are as follows:
** Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays.
* 12% superannuation included
* ** Generous Discounts:
** Enjoy
** 30% off Telstra services
** and exclusive offers with over
** 240 brands and partners**.
* ** Leave Options:
** Take advantage of
** 16 weeks of paid parental leave**, the
** Telstra Extra Day Off**,
** gender affirmation leave**,
** Cultural Leave**,
** Blood Donor Leave**, and the ability to purchase up to
** 4 weeks of additional leave**.
* ** Training & Career Growth Opportunities:
** Access over
** 17,000 learning programs
** with Linked In Learning, and develop your career with our
** Future Ready program
** designed to build on your skills and prepare you for your next step.
* ** Flexibility:
** We offer flexible working hours and a supportive approach to parental leave—
** do it your way!**
* ** Recognition & Rewards:
** Benefit from
** monthly performance rewards
** and a range of recognition programs to celebrate your success.
* ** Inclusive Culture:
** Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.
* ** Great Communication

Skills:

** You’re a natural at connecting with people and making their day better.
* ** Solution-Oriented Approach:
** You enjoy thinking on your feet and tailoring solutions for each customer.
* ** Sales Drive:
** You’re motivated to achieve (and exceed!) sales targets and KPIs.
* ** Passion for Learning:
** You’re eager to grow and develop your skills in a dynamic environment.
* ** Resilience and Positivity:
** You have a can-do attitude, even when things get busy.
* ** Customer-Facing

Experience:

** Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest!
**
* How to Apply:

****** Join Us at Telstra Retail:
**** When you become part of the Telstra team, you’re joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. We can’t wait to see what you’ll bring to our team!
* Working at Telstra, we all have a why.  Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter  a business as big and diverse as ours, there’s a huge breadth of career paths available.

Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore.> Explore our teams
#J-18808-Ljbffr