Sales Coordinator

Career Opportunities with Closner Equipment

Parts Sales Representatives are expected to perform a variety of inside sales, customer service, and stocking duties related to the sale, receiving, and delivery of parts and accessories that contribute to the efficient, safe, and profitable operation of the Dealership’s Parts Department. Responsible for processing counter, e‑mail, telephone parts sales, provide customer service, and other essential job functions. Commission-based sales bonuses based on parts individual sales numbers.

Must be highly motivated.

• Maintain relationships with existing customer base through phone calls in person interactions, or emails
• Finding and engaging with new customers through referrals, networking, and cold calling
  • Proactively reaching out to new and current customers to generate parts orders
• Prepare and complete sales orders and invoice customers electronically in business system
  • Ability to read computer displays, PDF files, or catalogs to determine replacement part numbers and prices
• Determine parts required according to inspection of parts, customer’s requests/description of machine malfunctions
• Take customer orders, retrieve parts from warehouse, and coordinate delivery to customer
• Package and label customer orders for UPS, Fed Ex, motor freight, and Hot Shot shipments
• Fill customer orders through drop shipments by issuing Purchase Orders to manufacturers
• Receive payment or obtain credit authorization
• Examine returned parts for defects, and exchange defective parts or refund money
• The ability to stand and kneel for long periods of time while stocking parts
• The ability to operate a forklift while stocking or retrieving parts
• Mark and store parts in parts storage according to prearranged systems
• Process and analyze parts sales reports to adjust parts stock levels
• Take inventory of stock by using cycle counting and annual inventory counts
• Reliability in attendance, punctuality, able to meet deadlines and accept accountability for their results; self-motivated

• Receive parts inventory orders and post to proper location in inventory business system
  • The ability to lift 50-pound boxes to a height of 3-4 feet and load them onto storage shelves or customer’s vehicles
• High school education, and three years’ sales experience
• Bilingual in English and Spanish is a plus
• Ability to perform High School level math calculations
• Ability to work directly with the public with a high level of customer service
• Ability to communicate effectively by telephone, text, email, and face to face with customers
• Ability to work well in a team environment by developing constructive and cooperative working relationships with others.
• Highly skilled in business systems such as MS Dynamics, SAP or other like business systems
  • Proficiency in the use of MS Office, Word, and Excel programs
• Proficiency in the use of MS Office, MS Outlook, Word, and Excel programs and the ability to scan, attach, and send and receive attachments

• Ability to constantly operate a computer throughout the day at a fast pace
• Operate other office productivity machinery such as a scanner, and printer
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
• Focuses sales efforts by studying existing and potential customers
• Resolves customer issues/complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
• Developing specific plans to prioritize, organize and accomplish your work in a timely manner
  • Keeping up to date technically and applying new knowledge to your job
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
  • Contribute to company’s social media presence in a positive manner
• Must be able to remain in a sitting position 75% of the workday
• Must be able to move about inside the office to access file cabinets, office machinery, etc.
  • Must be able to move about…