Shelter Monitor_NE-TX_-Lodge

The Salvation Army, an internationally recognized non-profit, faith-based organization, has an opening for a Shelter Monitor for the Emergency Shelter Department located at McAllen, Texas.

Assists residents staying in the Corps shelter overnight; performs client intake procedures and prepares client intake records; monitors the activity of residents on an assigned shift ensuring safety, security, and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that facility is maintained in a neat and proper order.

• Ensures clients comply with house rules
• checks client’s baggage for drugs, alcohol, weapons, and pornography
• records incidents and notifies supervisor of any special circumstances or unusual problems
• ensures security of facility and clients
• arms and disarms alarms in accordance with lodge policy
• locks and secures area inappropriate for client entry
• Conducts routine checks of the facilities to ensure that all doors are locked and that nothing is amiss
• locks doors to ensure security of the facilities

Responds to emergencies in a calm manner and initiates appropriate actions in accordance with established policies and procedures.

• Answers telephone and responds to questions regarding the shelter operations.
• Performs client intake procedures including running sexual offender checks
• checks clients into the shelter
• prepares and monitors client intake cards
• prepares and maintains resident roster
• Orients new clients to the program and prepares case records to facilitate case management, records daily statistics
• Administers sexual offender checks, Breathalyzer testing, and drug testing of clients as needed.
• Prepares and distributes meal and shower tickets, assigns bed numbers
• distributes towels, linens, and personal hygiene items
• secures and distributes client medications as required.

• Assigns daily cooking, cleaning, and maintenance chores to clients and ensures completion of such
• as needed, participates in the cleaning and maintenance of facilities, supplies, and equipment
• inspects facility on a routine basis to ensure compliance with established standards
• ensures return and accountability of The Salvation Army property (linens, etc.)

• Verifies client employment
• verifies if clients are in the hospital as well as the length of their stay
• Communicates with first responders in emergency situations
• Informs supervisor of any referral issues as they arise
• Performs other duties as assigned

• General Office Equipment
• Intercom System
• General Cleaning Equipment
• Defibrillator

• Knowledge of effective and efficient methods for organizing and maintaining records and ability to perform the same.
• Knowledge of general office procedures and practices.
• Knowledge of basic record keeping practices and procedures.
• Knowledge of proper cooking methods and procedures.
• Ability to communicate effectively with clients in order to control, lead, and motivate behavior.
• Ability to cultivate and maintain effective relationships with a diverse group of people and remain sensitive to their concerns.
• Ability to work independently and with limited supervision while enforcing established policies and procedures.
• Ability to present a positive and professional image of The Salvation Army.

High school diploma or G.E.D. required, and One-year prior experience performing security or social services work in a shelter or similar environment, or any equivalent combination of training and experience, which provides the required knowledge, skills and abilities.

• Valid State Drivers License (Preferred)
• Food Handlers Certification (or ability to obtain within established timeframe)
• CPR or First Aid Certification (or ability to obtain within established timeframe)

• Ability to meet attendance requirements.
• Ability to read, write and communicate the English language effectively.
• Ability to perform data entry into a computer.
• Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action.
• Ability to perform combinations of sitting, standing and walking on a frequent change basis. Distance of travel is usually within the same building.
• L limited amount of physical effort required associated with walking,…