Site Supervisor

The Site Supervisor is responsible for the day-to-day supervision, coordination, and oversight of security personnel assigned to a designated shift or work location. This position provides leadership, guidance, and operational direction to Access Control Officers and other assigned personnel while ensuring security operations are performed safely, professionally, and in accordance with customer requirements, site procedures, and company standards.

The Site Supervisor serves as the primary on-shift leader, responsible for workforce management, staffing coordination, performance monitoring, incident response, and operational continuity. This position exercises sound judgment in resolving routine operational issues, allocating personnel resources, interpreting post instructions, and addressing security-related concerns that arise during daily operations.

** This position is contingent upon contract award **

• Provide direct supervision, guidance, and support to assigned security personnel during each shift.
• Assign work responsibilities and ensure appropriate staffing coverage for all designated posts and operational requirements.
• Monitor employee performance and provide coaching, direction, and on-the-job training as needed.
• Promote professionalism, accountability, teamwork, and adherence to company policies and site procedures.
• Address routine personnel concerns, operational issues, and scheduling challenges within established authority.
• Support employee development by identifying training needs and reinforcing performance expectations.
• Maintain shift accountability and ensure personnel are fit for duty and properly equipped to perform assigned responsibilities.
• Oversee daily security and access control activities to ensure compliance with site requirements and operational objectives.
• Monitor access control procedures and verify that personnel properly implement visitor management, credential verification, and access authorization processes.
• Conduct periodic inspections of assigned posts, facilities, and security operations to ensure quality, consistency, and compliance.
• Ensure security incidents, unusual activities, safety concerns, and policy violations are appropriately documented, reported, and addressed.
• Assist in coordinating responses to incidents, emergencies, and operational disruptions.
• Support business continuity by ensuring effective communication and coordination among shifts and operational stakeholders.
• Other duties as assigned

• High school diploma or GED required.
• Active Top Secret clearance
• Associate degree in Criminal Justice, Homeland Security, Business Administration, Public Administration, or a related field preferred.
• Minimum of three (3) years of progressively responsible security, access control, military, law enforcement support, or related experience.
• Previous supervisory, team lead, or shift leadership experience required.
• Experience supporting government, military, industrial, or secured facilities preferred.
• Must be at least 21 years of age.
• Must demonstrate the ability to supervise personnel and maintain operational effectiveness in a dynamic environment.
• Successfully pass background and drug screening.

• Knowledge of access control procedures, security operations, visitor management practices, and facility protection principles.
• Knowledge of supervisory practices, workforce management, and employee development techniques.
• Knowledge of incident reporting, security documentation, and operational accountability procedures.
• Ability to lead and motivate personnel while maintaining a positive and professional work environment.
• Ability to analyze situations, identify issues, and implement practical solutions.
• Ability to prioritize tasks, allocate resources, and manage multiple responsibilities simultaneously.
• Ability to interpret and apply policies, procedures, post orders, and customer requirements.
• Strong organizational, problem-solving, and decision-making skills.
• Strong customer service and interpersonal communication skills.
• Ability to prepare accurate reports and maintain detailed operational records.
• Proficiency in Microsoft Office Suite, email systems, databases, and electronic access control or security management systems.
• Skill in operating personal computers, standard office equipment, and communication devices.

(The physical demands described here are representative of those that must be met by an employee to successfully perform the…