Maintenance Engineer

Job Description

Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks (OAK). Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and innovative.

At KOA, we believe the outdoors is fun and for everyone. We are committed to having an environment where all are treated with dignity and respect. We strive to:

• Intentionally create a sense of community and belonging for our guests, employees and franchise partners.
• Continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment.
• Sustain a culture that promotes diversity of thought and experiences.
• Ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all.
• Drive change in our company and industry through action and implementation.

Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks (OAK). Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and innovative.

Designated Supervisor and General Manager

The Maintenance Engineer (ME) is responsible for the general maintenance, operation and upkeep of the campground buildings, facilities, equipment and grounds. They will commonly work with a team to ensure all aspects of the campground are clean, safe, and well‑maintained and in good working order. The ME will use technical skills to troubleshoot and repair machinery, electrical systems and other equipment.

They also read and interpret technical manuals, blueprints and related documents. The ME performs carpentry, electrical, painting and plumbing work, installs new fixtures, equipment and appliances, and conducts the preventative maintenance program while handling guest requests and work orders in a safe and efficient manner.

• Perform carpentry, electrical, plumbing, and maintenance/repairs to campground buildings, facilities, equipment, vehicles, and grounds as directed by the engineering supervisor.
• Comply with all KOA, federal, state and local safety programs by adhering to established guidelines in the operation and storage of various equipment, tools and chemicals.
• Maintain compliance with the preventative maintenance program through regular inspection of facilities, buildings, cabins, vehicles and equipment.
• Inspect equipment to ensure proper functioning of heating, cooling, ventilation, plumbing and electrical systems.
• Troubleshoot problems with equipment to determine the cause of failure and decide on the best solution for repair or replacement.
• Install new fixtures, equipment and appliances as needed.
• Safely operate and maintain swimming pool and aquatic water features by maintaining proper pool chemistry while handling all pool chemicals.
• Approach all encounters with guests in an attentive, friendly, courteous and service‑oriented manner.
• Prioritize tasks based upon importance and urgency with conscious planning and thoughtful decision making.
• Remain comfortable in high‑pressure, fast‑paced situations while maintaining composure and objectivity.
• Maintain property by following the quality assurance manual.
• Foster a work environment that maximizes employee involvement, morale and is dedicated to delivering KOA’s culture, mission, values and goals.

• Campground buildings, facilities and grounds remain well maintained and fully operational.
• Projects are completed properly, safely and on time.
• Safe work practices create a secure environment for staff and campground guests.

• Basic…