Installation Manager - Appliances

Location: Brookshire

Job Posting:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries:
Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is seeking an Installation Manager
- Appliances to join our operations team! This is a field-based role supporting our Brookshire and Spring, TX locations. The successful candidate will spend the majority of their time in the field, traveling locally daily to meet with customers, associates, and business partners across both markets. General areas of responsibility include providing leadership for the organization's customer-facing associates and branch functions.

This includes providing competent installation capacity to support the sales of finished goods and ensuring that existing program tools and processes are consistently implemented to maintain program integrity.

Responsibilities:

Direct Reports: 8-12 Installation Technicians Reports directly to Senior Installation Manager
- Appliances Support outside sales and showroom consultants to help secure new business

Work across multiple KOB’s – appliances, cabinets, and lighting

Manages vendor relations regarding pricing and products

Lead appliance install tech’s, delivery, and installation coordinator associates

Leads outside contractors if project activities are sub-contracted

Consult with associates and customers at job sites

Perform quality checks on the installation work to ensure accurate installation practices are used Verify that all paperwork and documentation related to the installation is completed and accurate

Manage installation related issues and provide solutions

Plan, schedule, or coordinate project activities to meet timelines

Direct or coordinate activities of project personnel

Work with branch trainer and manager(s) to ensure delivery and install processes are maintained

Participate in leadership meetings and represent associate concerns, policies and guidelines to the management team Conduct regular associate meetings

Represent the organization to customers, associates and leadership as needed

Qualifications:

3+ years experience preferred with duties in routing, scheduling, or appliance installation or 3 years installing appliances as a lead.

Demonstrated experience using standard hand tools, electric tools and motorized and/or manual lifting devices

Continued focus on improving system efficiencies and business practices

Excellent customer service skills a must Attention to detail, shown integrity and professionalism

Proficiency in Microsoft Office:
Excel, Word, PowerPoint and Outlook Strong interpersonal skills and ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive…