TVC - Rural Veterans Career Advisor; CP Veterans Services Representative

General Description

Serves as a vital member of the Veterans Employment Services team. Will provide a full range of intensive services with an emphasis on case management, employment, training, and placement services to meet the needs of Veterans with priority given to Disabled Veterans and Special Disabled Veterans. Our Rural Veterans Career Advisors conduct interviews to assess Veteran client needs, disseminate information regarding employment and training programs, and facilitate Veteran access to all workforce development programs and services.

In addition, Rural Veterans Career Advisors advocate for Veterans employment and training opportunities with business, industry, and community-based organizations. They conduct outreach to employers to facilitate Veteran hiring.

• Conducts a comprehensive assessment of training needs, education, experience, skills, interests, and other relevant data to deliver the appropriate level of services and assist Veterans with barriers to employment. This includes working closely with Veterans to enhance their job search skills and efforts.
• By using a case management approach, develops, documents, and maintains case management records by utilizing an online case management system.
• Counsels and encourages Veterans throughout their reemployment process.
• Outreaches Veterans who can benefit from specialized services, outreaches to community-based organizations, employers, labor unions, Veteran service organizations and other service providers to promote Veteran employment goals and objectives in finding suitable employment.
• May refer and job develop Veterans to employment opportunities based on qualifications consistent with employer requirements.
• Conducts and participates in workshops that assist Veterans in job search activities including resume writing, interviewing, etc.
• Conduct outreach to employers and other service providers to promote Veterans employment goals and assist veterans in gaining employment
• Facilitate Veterans employment by coordinating and collaborating with Workforce partners to include Business Service Units to ensure optimum employment opportunities for Veterans.
• Review and analyze Veteran qualifications to make sure they meet requirements for employer’s job opportunities.
• May make presentations to groups.
• May enter and retrieve information to/from computer systems (, Salesforce etc.).
• General personal computer, Microsoft Windows and Microsoft Office experience preferred.
• Work hours other than 8-5 may be required.
• Performs related work as assigned.

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Associates degree from an accredited college or university with major course work in social work/social sciences, business, human resources, or a related field. Experience may be substituted for education on a year-by-year basis. College Transcripts are required and must be provided before an interview can be extended, it is preferred they be attached to the application.

Two (2) years of experience in interviewing, assessment, job placement, retention and counseling work of Veterans and other eligible job seekers.

NOTE: Applicants must be a Veteran who served on active duty for a period of more than 180 days and was discharged/released with other than dishonorable discharge; OR a Veteran who was discharged/released from active duty because of a service-connected disability. To demonstrate qualification, a DD form 214 (member 1 copy not acceptable), NA Form 13038, or a VA Summary Benefits Letter must be attached to the application or provided prior to an interview being extended.

A valid Texas Driver’s License must be provided within 90 days of hire.

• Two (2) years of experience in the operation of computers and in applicable software
• Experience with case management principles, standards, and methods
• Experience in case guidelines, regulations and polices
• Experience providing excellent customer service to both internal and external customers
• Experience with public relations and communication…