Consumer Benefits Specialist
Listed on 2026-10-17
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Social Work
Human Services/ Social Work, Patient/Health Advocate, Community Health -
Healthcare
Human Services/ Social Work, Patient/Health Advocate, Community Health
Location: La Grange
Job Description
The Consumer Benefits Specialist provides consumers with assistance in determining eligibility for, access to and maintenance of Medicaid benefits & entitlements and meets with consumers to aid assistance with SSI/SSDI program application process and follow-up, to include referrals to vendors for assistance with benefits, initial applications, administrative law judge hearings, claims, and appeals.
The Consumer Benefits Specialist provides consumers with assistance in determining eligibility for, access to and maintenance of Medicaid benefits & entitlements and meets with consumers to aid assistance with SSI/SSDI program application process and follow-up, to include referrals to vendors for assistance with benefits, initial applications, administrative law judge hearings, claims, and appeals.
The Consumer Benefits Specialist also provides community referrals, and representation during administrative law judge hearings in a court setting and meets with consumers to provide benefit renewal assistance with the application process and maintenance of eligibility for Medicaid programs such as QMB, ,MQMB and various Medicaid waivers. Make necessary social service referrals within the community based on consumer needs such as food stamps, and ANF, Medicare prescription extra help applications.
Serve as presenter and/or designee on trainings across programs and departments.
The consumer benefits specialist will serve in a regional capacity supporting multiple locations that will include Bastrop, Fayette, and Lee and work closely with referral vendors as primary referral contact.
Location:
Bastrop, TX, La Grange, TX and Giddings, TX
Hourly Salary Range: $21.46 – $26.21
Differential Detail- $1.00/hour, tenure with BTCS
- $1.00/hour, previous experience in a similar role
- $1.00/hour – Career Ladder Specialty
- .75/hour – Bilingual
Join our dynamic and enthusiastic Team dedicated to continuously improving the health and independence of the persons we serve.
City Bastrop, TX, La Grange, TX and Giddings, TX County Bastrop County, Fayette County, Lee County Credentials Minimum
Qualifications:
Bachelor's degree in Human Services field.
- If degree is not in Human Services, a minimum of 24 credits in a human services field.
Applicable experience may substitute for bachelor’s degree.
Knowledge of Medicaid, Medicare, and Social Security applications.
Experience working with persons with disabilities in a healthcare or rehab setting.
Strong computer and communication skills.
Ability to work as a member of a team to support the overall benefits needs of persons served.
Candidate should have SOAR certification or willing to obtain within the first 6 months.
Must have a valid Texas driver’s license and maintain approved driver’s status throughout employment.
Preferred QualificationsTexas Community Partner Application and Case Assistance Certificates. Salary Amount $44,636.80 – $54,516.80/year Closing Date Open until filled
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