Federal Case Manager Supv

Job Summary:

The Federal Case Manager Supervisor is responsible for the provision of case management services to Federal clients of the Community Corrections Center. The Federal Case Manager Supervisor ensures that all requirements of the Statement of Work and VOA-TX Policies and Procedures are applied equally to all Federal clients. This position would directly supervisor all Federal Case Managers.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Directly supervises and manages Federal Case Managers.

Builds cross functionality among service team members and other departments.

Develops and implements a system to evaluate the skill, experience, and professional development needs of staff.

Works with staff to develop objective performance measurements across all sites, to ensure consistent, high-quality evaluation and goal setting for all employees.

Instills a sense of accountability among team members by modeling tight oversight of individual and organization performance standards.

Coordinates intake and orientation of new clients within established time frames.

Conducts and/or coordinates client assessments to determine needs and service plans.

Utilizes assessment data to determine the focus of an offender’s pursuits in the RRC, LSI-R, PREA, i.e. employment, educational/vocational training, volunteer work, etc.

Utilizes assessment data and input from resident and staff to determine if resident has any special needs for services, e.g., significant medical or mental issues, substance abuse treatment, specialized counseling, or other needs that could be served by community resources.

Establishes implement and revises the Individual Goals and Objectives/Treatment with the families, other agencies and community resources as appropriate.

Counsels clients on personal, family, financial, employment, behavioral, and crisis matters.

Documents services regularly, as prescribed by contract and maintains complete and current case files and records.

Advises Assistant Facility Director on discipline, special needs, and emergencies; recommend appropriate action or alternatives.

Coordinates the release of clients from program either back into the community or to an institution as appropriate.

Conducts Living Skills and group counseling sessions as directed; utilizes authorized curriculum during group sessions.

Monitors and notifies staff of potential psychological crisis with individual clients that may affect the operation of the program or the facility.

Assumes On-Call Supervisor responsibilities as directed.

Serves as VOA representative with sponsoring agencies, institutions, and community resources on an as needed basis.

Meets with all assigned clients as directed.

Prepares release paperwork on all clients within the specific time frames.

Reviews all passes and coordinate them with the Assistant Facility Director and sponsoring agency as required.

Develops, monitors, and ensures implementation of the programming aspects for the program based on contractual requirements and ensuring compliance with all government regulations, as well as maintaining alignment with the organization’s mission.

Establishes consistent, objective program performance standards of accountability.

Ensures that all inmates have individual treatment plans in place that are current and continuously monitored; modifies individual treatment plans as appropriate.

Through management of staff, provides assistance to inmates who are nearing release, providing a safe, structured, supervised environment, as well as employment counseling, job placement, financial management assistance, and other programs and services.

Monitors program activities to ensure quality and accuracy of work outcomes vis-à-vis contractual and…