Administrator, Customer Service Rep, Customer Service​/HelpDesk

A busy and customer focused organisation in Thame is looking for a Temporary Customer Service Administrator to join their team. This role is ideal for someone who enjoys helping customers, managing enquiries, and resolving complaints in a professional and timely manner. This is a varied Temporary Customer Service Administrator position where no two days are the same.

Paying £13.42 per hour.

Duties:

* Responding to customer emails in a timely and professional manner

* Investigating and resolving customer complaints

* Updating customer records and maintaining accurate information

* Managing customer enquiries and ensuring follow up actions are completed

* Supporting the wider customer service team with administrative tasks

* Monitoring shared inboxes and prioritising responses

Experience:

* Previous experience in a customer service or administration role

* Confident handling customer complaints and resolving issues effectively

* Strong written communication skills with excellent attention to detail

* Good organisational and time management skills

* Proficient in Microsoft Office and email systems

* Professional, friendly, and customer focused approach

* Ability to work well both independently and within a team

This Temporary Customer Service Administrator role offers the opportunity to gain valuable experience within a supportive team environment.

If you are an organised and proactive Administrator seeking your next temporary opportunity in Thame, we would love to hear from you