Modern Workplace Engineer; Systems Engineer, Microsoft, Intune

Position: Modern Workplace Engineer (Systems Engineer, Microsoft365, Intune)

This range is provided by PEXA UK. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Workplace Technology Engineer – PEXA UK

Hi, we’re PEXA! We know you’ll Google us before applying, so let’s keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper‑based process into a digital one. Our solution is a world‑first, with over 500 people across Australia and an expanding international team, we’re helping 20,000+ families into their homes each week. We’re passionate about solving problems for our customers – always striving to set the standard for how property is bought and sold.

Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community. We’re growing fast, that is where you come in. We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes. Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property.

Why

become a PEXArian?

Great question! Being a PEXArian is so much more than just a job. We’re a passionate, motivated and unashamedly enthusiastic bunch at PEXA – we love what we do and we’re proud to admit it! Creating brilliant experiences for our members and their clients wouldn’t be possible without ensuring we deliver an exceptional employee experience.

Your growth

We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools.

Your wellness

We care about your holistic wellbeing.

Your work/life blend

We know that work is just one aspect of your life – we want to help you create your ideal work/life blend, rather than squeezing in life around work.

Key Responsibilities

• Provide second and third line technical support for end‑user services and collaboration platforms, including Microsoft 365, Intune, Entra , and Azure Virtual Desktop (AVD), under the guidance of senior engineers.
• Assist with incident resolution and troubleshooting across endpoints, identity, and collaboration tools, escalating complex issues as required.
• Support device provisioning, configuration, and lifecycle management using Apple Business Manager, Windows Autopilot, Intune, and Service Now.
• Assist with routine device compliance tasks, including patching, updates, and configuration checks.
• Support endpoint security tooling such as Palo Alto Global Protect VPN, Cortex XDR, Bit Locker, and Conditional Access policies.
• Help administer and support collaboration and productivity platforms including Slack, Zoom, Miro, Exchange Online, SharePoint, and One Drive.
• Support hardware logistics, including device setup, asset tagging, replacements, and secure disposal processes.
• Contribute to the creation and upkeep of user guides, FAQs, and basic technical documentation.

Automation & Integration

• Support the configuration and maintenance of Entra , Intune, and hybrid Active Directory environments under supervision.
• Assist with integrating Microsoft 365 services with third‑party SaaS platforms such as Okta, Zoom, Jira, and Service Now.
• Learn and contribute to automation and scripting tasks (e.g. Power Shell or Microsoft Graph) for user provisioning, reporting, and routine maintenance.
• Participate in testing and piloting new Microsoft 365 and endpoint management features before wider rollout.

Governance, Compliance & Documentation

• Follow established governance, security, and compliance standards for workplace technologies.
• Assist in maintaining technical documentation, SOPs, and runbooks, ensuring they remain accurate and up to date.
• Support identity and access management processes, including MFA, Conditional Access, and user lifecycle tasks.

Collaboration & Project Delivery

• Work closely with Senior and Lead Workplace Technology Engineers on operational tasks and project delivery.
• Collaborate with the IT Support function to ensure smooth handover, escalation, and resolution of…