IT Manager

Farol Ltd is an extremely successful and growing multisite agricultural and groundcare business and the largest John Deere dealership in the UK.

Established as a family business in 1976, Farol today is made up of over 280 Service, Parts, Sales, Transport and Business Support Team Members, whilst still remaining 100% family owned. Holding the renowned John Deere franchise along with many other brands, we are the market leaders in agriculture, groundcare and homeowner products.

Our vision is to deliver a preeminent service by being at the forefront of technology, whilst developing a rich and rewarding environment for our employees.

We currently have a vacancy for an IT Manager, based at our Head Office just outside Thame.

This is an office based role.

• Managing the IT systems, including all hardware, software, infrastructure, and telecommunications systems ensuring high availability and stability. Ensure appropriate lifecycle management
• Collaborating with all levels of management in the business to support business and digital transformation to meet the aims of their business plan
• Maintaining and improving cyber security and relevant accreditations critical to the integrity and reputation of the business
• Working with Finance Department to establish the annual IT budget
• Coordinating the purchase of new technology solutions including computers, servers, cell phones, software, mobile solutions etc
• Administration of all user IDs and passwords, grants authorization to systems and applications as appropriate, leads Authorization Management (AMT)
• Safeguarding dealership technology systems, password, and network access policies but also data by assuring timely back-ups and processing
• Coordinating the installation and set-up of all new equipment, software updates such as JD Quote, Service ADVISOR, PM-Pro, DPM, and Dealer Management System (DMS)
• Providing IT support to employees in all locations by prioritising, troubleshooting and resolving problems quickly and providing training accordingly
• Supporting the development of the Dealership’s Website
• Coordinating relationship with DMS provider and John Deere to address open issues and communicate requirements
• Coordinating relationship with external IT and Communication providers to ensure Dealer compliance on IT and Communication requirements such as anti-virus update, network administration, disaster recovery plan, internet access
• Responsibility for GDPR

• Previous experience in a similar role
• Familiarity with all areas of IT – hardware/software, cyber security
• Experience with routers, servers, and network technology
• Strong communication skills with the ability to train others on technology solutions
• Ability to work in a team environment

• Highly competitive annual salary of £45 – £60k dependent on experience
• 20 days holiday increasing by 1 day for each completed year of service up to a maximum of 25 days (plus Bank Holidays)
• Company pension
• Employee discount schemes
• Employee wellbeing and financial planning service
• Cycle to work scheme