Sales Administrator

Sales Administrator

£30,000 per year | Monday to Friday, 9am-5pm | Permanent

We're looking for a friendly, organised and confident Sales Administrator to join a small and busy team.

The role will involve supporting customers with enquiries, orders and product questions by phone, email and online chat. You'll also help with quotes, payments, returns and general sales administration.

Full training will be provided, so experience within this particular industry isn't necessary. We're looking for someone who is confident dealing with customers, organised and willing to learn.

Key Responsibilities

Deal with customer enquiries by phone, email and chat

Process customer orders and amendments

Prepare quotes and invoices

Take payments over the phone

Deal with returns, refunds and warranty queries

Follow up delivery issues

Help customers choose suitable products

Provide basic product and technical support

About You

Previous sales administration or customer service experience is beneficial

Confident communicating with customers

Organised and able to manage multiple tasks

Good written and verbal communication skills

Good numeracy skills

Comfortable using Microsoft Office

Interested in learning about products and how they work

Positive, professional and reliable

Benefits

£30,000 salary

25 days' holiday

10% employer pension contribution

Group Life Assurance

Health Cash Plan

Discretionary annual bonus

Full training provided

If you're looking for a varied Sales Administrator role with plenty of customer contact and the opportunity to learn new skills, we'd love to hear from you.

INDCOM

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position