Associate Counselling

About the job

Location:

Thane, India (Work From Office)
Experience

Required:

Minimum 1 Year
Industry: Overseas Education / Student Counselling

About the Role
We are looking for a high-performing Counsellor with proven experience. This is a high-engagement role
that requires a proactive and results-driven individual who can handle a large volume of student
interactions daily (120–150 quality counselling calls) and consistently meet monthly and intake
- specific targets.
The ideal candidate will have a solid understanding of the education landscape and a successful track
record of guiding students through the admission process, from initial interest to final enrolment.

Key Responsibilities
Counsel and guide prospective students for higher education in the UK through 120–150
outbound calls per day.
Maintain a conversion rate of at least 25%, ensuring a strong follow-up mechanism and timely
closures.
Provide personalized counselling to students, helping them choose the best-fit universities and
courses based on their profiles and preferences.
Stay up-to-date with the latest university application processes and scholarship opportunities.
Achieve and exceed monthly conversion targets aligned with business goals.
Maintain comprehensive case notes and track all leads and conversions via CRM tools.
Work collaboratively with internal teams to enhance student experience and optimize counselling
effectiveness.
Share best practices with junior counsellors and contribute to team training efforts if required.

Requirements
1+ years of experience specifically in counselling students for Study Abroad
Strong knowledge of the Abroad Higher Education system, application timelines, and admission
criteria across a broad range of institutions.
Proven track record of meeting or exceeding student conversion targets in a performance
- driven environment.
Comfortable managing a high volume of student engagements daily in a structured, efficient,
and professional manner.
Excellent communication, interpersonal, and organizational skills.
Familiarity with CRM platforms and basic computer tools (MS Office, Google Workspace, etc.).
Ability to work independently and under pressure while maintaining a student-first approach.

What We Offer
A high-energy, performance-oriented work environment.
The opportunity to work with one of the leading names in overseas education.
Career growth based on performance and results.
Ongoing training and professional development opportunities.
The chance to make a real difference in students’ academic journeys.