Website Monitor & Administrator

Reference EPA-IT-WEB-2026-01
Classification Independent Contractor
Location India (Remote)
Engagement Ongoing / Part-time

Date May 2026

1. ORGANISATIONAL CONTEXT

Exemplar Performance Advantage Pty Ltd (Exemplar) is a Sydney-based management consulting
and corporate governance firm established in 1981. Its associated entity, Australia India Business
Pty Ltd (AIB), facilitates trade, investment, and professional development between Australia and
India.

Exemplar maintains a flagship corporate website and AIB maintains a dedicated bilateral trade and
education platform. Both websites are critical to the organisations' professional reputation,
stakeholder engagement, and lead generation activities. This role is responsible for ensuring both
sites are consistently available, secure, accurate, and optimally performing.

2. PURPOSE OF

THE ROLE

The Website Monitor & Administrator is an India-based independent contractor responsible for the
day-to-day monitoring, maintenance, and technical administration of the Exemplar and AIB
websites. The contractor will act as the primary first-responder to any technical issues and will
liaise closely with Sylvana Livissianis CPA (CEO/CFO, Exemplar) and Con Livissianis FCPA
(Managing Director) to implement content updates and improvements in a timely and professional
manner.

3.

KEY RESPONSIBILITIES

3.1 Website Monitoring & Uptime

• Monitor uptime for both websites 24/7 using agreed monitoring tools (e.g. Uptime Robot,
Pingdom or equivalent)

• Respond immediately to any outage, error, or degraded performance event and resolve or
escalate within agreed SLA time frames

• Conduct weekly performance checks including page speed, broken links, and mobile
responsiveness

• Monitor SSL certificate expiry and renew proactively

• Maintain a monitoring log and provide a brief weekly status report to Sylvana Livissianis

3.2 Content Updates & Maintenance

• Implement approved text, image, and structural updates as directed by Exemplar
management

• Upload and format new content (news, events, blog posts, service descriptions, personnel
profiles) in a timely manner

• Ensure all pages are formatted consistently and in accordance with the brand style guide

• Manage and update navigation menus, calls to action, and contact forms

• Archive outdated content in a structured and retrievable manner

3.3 Technical Administration

• Manage hosting panel, domain settings, DNS records, and email configurations as required

• Perform regular CMS (Word Press or equivalent) core, theme, and plugin updates with pre
- update backups

• Schedule and verify automated daily backups; test restoration procedures quarterly

• Implement basic on-page SEO improvements as directed (meta titles, descriptions, alt tags,
sitemaps)

• Manage website forms, integrations, and third-party plugins including troubleshooting and
replacements

3.4 Security & Compliance

• Monitor for malware, spam injections, and unauthorised access attempts

• Apply security patches and hardening measures promptly

• Maintain strong password protocols and two-factor authentication across all administrative
accounts

• Report any data privacy or security concerns immediately to Sylvana Livissianis

3.5 Communication & Reporting

• Attend a brief weekly video check-in with Sylvana Livissianis (30 minutes via Zoom or
Teams)

• Respond to Whats App or email instructions within 2 business hours during agreed working
hours

• Provide a monthly summary report covering uptime statistics, updates completed, issues
resolved, and recommended improvements

• Proactively flag any emerging technical risks or opportunities

4. QUALIFICATIONS & EXPERIENCE

Essential:

• Minimum 3 years' hands-on experience in website administration and technical support

• Proficiency in Word Press (or comparable CMS) including theme customisation, plugin
management, and troubleshooting

• Working knowledge of HTML and CSS for minor front-end adjustments

• Experience with web hosting control panels (cPanel, Plesk, or similar)

• Familiarity with Google Analytics, Google Search Console, and basic SEO practices

• Strong written and spoken English communication skills

• Demonstrated ability to work independently and manage multiple priorities with minimal
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