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Job Description & How to Apply Below
Since 2004, Shivaami has been a leading force in cloud consulting, enabling digital transformation through Software-as-a-service solutions for 20,000+ customers across India & USA. We deliver enterprise-grade, proven solutions designed to enhance operational efficiency, with expertise in Professional email onboarding, Cloud Infrastructure, managing Identity and Access Management (IAM), securing endpoints with Mobile Device Management (MDM) and Cybersecurity solutions. Our core mission is to partner with businesses to solve complex challenges and deliver measurable results.
Shivaami is your trusted expert for scaling with advanced infrastructure and achieving sustainable digital growth.
Job Summary
We are looking for a dynamic and technically skilled Pre-Sales candidate to support our sales
team in identifying client needs, delivering compelling demos, and crafting solution proposals.
The ideal candidate will act as a key link between customers, the sales team, and
product/engineering teams to ensure a seamless and value-driven sales process. Should be willing to go on site if required.
Key Responsibilities
Client Engagement & Requirements Analysis: Collaborate closely with the sales team to thoroughly understand client business challenges, goals, and technical requirements to tailor solution approaches effectively.
Technical Demonstrations & Proof of Concepts: Plan and execute detailed product presentations, live demos, and Proof of Concepts (POCs) that clearly articulate the value and capabilities of Shivaami’s cloud solutions (Google Workspace, Google Cloud, Microsoft 365, etc.).
Solution Documentation & Proposal Support: Develop customized proposals, detailed solution documents, and respond to RFIs/RFPs in partnership with product managers and engineering teams, ensuring alignment with client needs and technical feasibility.
Subject Matter Expertise & Solutioning: Act as a trusted advisor and technical expert throughout the sales cycle, helping clients understand complex cloud technologies and how they can solve their business problems by using a solutioning approach.
Technical Query Resolution: Address client technical questions and concerns promptly and accurately, providing confident, well-researched responses to ensure continued engagement and trust.
Market & Competitor Awareness: Maintain up-to-date knowledge of cloud product features, industry trends, and competitor offerings to position Shivaami’s solutions effectively and suggest strategic adjustments.
Client Onboarding & Handover: Support internal team with post-sale activities by facilitating smooth onboarding and knowledge transfer to customer success and implementation teams, ensuring high client satisfaction.
Feedback & Continuous Improvement: Gather and communicate client feedback to product development and marketing teams to influence product enhancements and go-to-market strategies.
Cross-Functional Collaboration:
Work with internal teams—sales and deployment—to ensure cohesive pre-sales strategies that align with business goals and product capabilities.
Qualifications & Skills
3–5 years of experience in pre-sales, solution consulting, or a technical sales support Role.
Strong communication, interpersonal, and presentation skills.
Ability to understand customer pain points and map them to product capabilities.
Hands-on experience with demo tools, CRM platforms (e.g., Salesforce, Hub Spot), and collaboration tools.
Technical aptitude to quickly understand complex products and services.
Bachelor's degree in Engineering, Computer Science, Business, or a related field.
Strong Convincing skills and should be target oriented.
Preferred Qualifications:
● Experience in SaaS / IT / Enterprise Software / B2B Solutions.
● Experience with writing technical proposals or RFP responses.
● Familiarity with cloud technologies, APIs, integrations, and enterprise architecture is a plus.
● Basic understanding of sales pipelines and customer journey stages.
Benefits:
5 days working culture.
Competitive salary and commission structure.
Lunch and evening Snacks
Medical insurance.
Opportunities for career growth and professional development.
Friendly and supportive work environment.
Paid time off and other company benefits.
Incentives will be based on your own lead generation
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