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Hybrid Customer & Benefits Advisor

Job in Thatcham, Berkshire, RG18, England, UK
Listing for: Sovereign Housing Association Limited
Full Time position
Listed on 2026-02-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Customer Income & Benefits Advisor
A leading housing association is looking for a Customer Income Advisor to cover the Oxford area, working hybrid from home and in the office. This role involves providing budgeting and welfare benefit advice, assisting customers with their applications, and collaborating with partners. The ideal candidate has a deep understanding of the benefits system, possesses strong decision-making skills, and has experience working with vulnerable customers.

The position comes with excellent benefits, including generous holiday and pension schemes.
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