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Service Advisor

Job in Thatcham, Berkshire, RG18, England, UK
Listing for: Perfect Placement
Full Time position
Listed on 2026-08-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 34000 - 40000 GBP Yearly GBP 34000.00 40000.00 YEAR
Job Description & How to Apply Below

We are currently recruiting an experienced Service Advisor on behalf of our client, a reputable independent car centre situated near Slough. This is an excellent

Service Advisor opportunity for a skilled automotive professional seeking stability and career development within a well-established, customer-focused environment. The idealindividualwill possess strong customer service skills, with experience in automotiveaftersalesand dealership operations.

Benefits
  • Competitive basic salary up to £34,000 plus performance-related bonuses, with potential total earnings of approximately £40,000
  • Monday to Friday working hours from 8:30am to 5:30pm, with no requirement to work weekends
  • On-site parking for staff convenience
  • Generous holiday entitlement of 20 days plus bank holidays, plus Christmas closure
  • Opportunities for career progression within a growing dealership
  • Regular training programmes to develop industry knowledge andskills
Duties of a Service Advisor
  • Act as the first point of contact for customer enquiries, delivering a professional and friendly impression
  • Book and schedule service and repair appointments efficiently
  • Provide accurate estimates and clear explanations of work required to build trust
  • Maintain detailed digital service records with relevant customer and vehicle information
  • Foster strong customer relationships to promote repeat business
  • Upselldealership services and additional products where appropriate
  • Support team members with additional duties as necessary
Requirements of a Service Advisor
  • Previous experience as a Service Advisor or in a similar service reception role within an automotive dealership or repair environment
  • Excellent communication and organisational skills
  • Ability to work effectively both independently and as part of a team
  • Good digital literacy; familiarity with dealership management systems (DMS) preferred
  • Professional and customer-oriented attitude
  • Valid UK driving licence

Ifyou are ready to advance your automotive career and want to join a busy, professional dealership, we would like to hear from you.

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