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Helpdesk Advisor

Job in Thatcham, Berkshire, RG18, England, UK
Listing for: Sovereign Network Group
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 22000 - 32000 GBP Yearly GBP 22000.00 32000.00 YEAR
Job Description & How to Apply Below

Sovereign Network Group is seeking a Customer Services Advisor for its Greenham Office. This permanent, on-site role sits in the alarm response centre, operating a 24/7 blue light service for customers.

You will answer questions, assist with housing, repairs, and complaints, and may work solo on night shifts with escalation support available 24/7. Shifts are a rolling rota including weekends, with hours from 7am–3pm, 3pm–11pm, and flexi shifts.

We would love to welcome a new 24/7 Housing Helpdesk Advisor (Out-of-Hours) to our team in Thatcham, England, United Kingdom.

Are you ready to take on the 24/7 Housing Helpdesk Advisor (Out-of-Hours) role at Sovereign Network Group?

For the 24/7 Housing Helpdesk Advisor (Out-of-Hours) position at Sovereign Network Group, we are reviewing applications now.

Step into the 24/7 Housing Helpdesk Advisor (Out-of-Hours) role at Sovereign Network Group in Thatcham, England, United Kingdom and grow with us.

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