Are you calm under pressure, vigilant by nature and passionate about creating a safe and welcoming environment? Join our team at Thornford Park as a Security Assistant and play a vital role in helping to maintain the safety, security and wellbeing of our service users, visitors and staff. Working closely with the Security Manager, you will be responsible for upholding the hospital's security procedures and standards while ensuring a professional and approachable presence across the site.
As an important member of the Support Services team, you will help maintain a safe, secure and welcoming environment, supporting the smooth day-to-day operation of the hospital. In this varied role, you will monitor and maintain security procedures in line with hospital policies and guidelines, support the implementation of the Security Manager's strategy and contribute to the effective running of the security function.
You will be responsible for welcoming visitors, handling telephone enquiries professionally and building positive working relationships with service users, visitors, colleagues and external stakeholders.
As a Security Assistant, you will play a vital role in maintaining the safety, security, and wellbeing of service users, visitors, and staff at Thornford Park. Working closely with the Security Manager, you will uphold the hospital's security procedures and ensure a professional presence across the site. Key duties include monitoring security procedures, supporting the Security Manager's strategy, welcoming visitors, handling telephone enquiries, and building positive relationships with stakeholders.
You'll promote a positive culture, challenge unacceptable behavior, and engage in ongoing professional development. To succeed in this role, you should have excellent security knowledge, problem-solving skills, professional conduct, confidentiality, and prioritization abilities.
Elysium Healthcare is a leading provider of mental health, neurology, and learning disability services across England and Wales, with over 8,000 employees. They have a unique approach to care delivery and a network of over 80 services, encompassing mental health, neurological, learning disabilities, autism, children, and education. Elysium Healthcare is part of the global Ramsay Health Care network, which operates in 10 countries with over 86,000 employees.
Elysium Healthcare is a Disability Confident employer and follows safer recruitment practices. They are committed to providing inclusive and accessible recruitment, ensuring the promotion and safeguarding of service users' welfare. The role is located at Thornford Park, a secure 141-bed hospital offering care for complex mental health needs.
Are you calm under pressure, vigilant by nature and passionate about creating a safe and welcoming environment? Join our team at Thornford Park as a Security Assistant and play a vital role in helping to maintain the safety, security and wellbeing of our service users, visitors and staff.
Working closely with the Security Manager, you will be responsible for upholding the hospital's security procedures and standards while ensuring a professional and approachable presence across the site. As an important member of the Support Services team, you will help maintain a safe, secure and welcoming environment, supporting the smooth day-to-day operation of the hospital.
In this varied role, you will monitor and maintain security procedures in line with hospital policies and guidelines, support the implementation of the Security Manager's strategy and contribute to the effective running of the security function. You will be responsible for welcoming visitors, handling telephone enquiries professionally and building positive working relationships with service users, visitors, colleagues and external stakeholders.
You will play an active role in promoting a positive culture throughout the hospital, demonstrating professionalism at all times and challenging unacceptable behaviour when necessary. As part of your ongoing development, you will participate in regular performance reviews and seek opportunities to develop your skills and knowledge.
To be successful in this role, you will need:
- Significant previous experience working within a secure environment (desirable)
- Excellent Security knowledge
- Ability to spot and resolve problems efficiently
- Demonstrated ability to display professional conduct at all times
- Demonstrated ability to maintain confidentiality at all times
- Ability to prioritise duties and responsibilities
- Knowledge of computer software programs
Where you will be working:
Thornford Park is a 141 bed hospital set within 21 acres of Berkshire countryside, offering a seamless care pathway across medium and low secure services, psychiatric intensive care units (PICUs), and rehabilitation flats. The site supports men and women with complex Mental Health needs, Personality Disorders, Learning Disabilities, and…
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