Commercial Pool Service and Maintenance Business Development

Commercial Pool Service and Maintenance Business Development About the Company

Gold Medal Pools has been a trusted leader in pool service and maintenance across DFW for nearly three decades. While our reputation began with high-quality pool construction, our Commercial Service and Maintenance Division has grown into one of the most dependable partners for property managers, HOAs, hotels, athletic facilities, and multifamily communities throughout the DFW area.

Our commercial clients rely on us for consistent service, rapid response times, equipment expertise, and strict adherence to health and safety standards. We take pride in keeping facilities code‑compliant, tenant‑ready, and operating efficiently year‑round.

At Gold Medal Pools, craftsmanship, honesty, and hard work are at the core of everything we do.

The Commercial Service & Maintenance Business Development role is responsible for expanding Gold Medal Pools’ commercial, HOA, and multifamily maintenance business throughout the DFW market. This position focuses on identifying, pursuing, and securing new business opportunities while maintaining strong, long‑term relationships with property managers, ownership groups, developers, and facility managers. The role combines relationship‑based selling, market research, and strategic outreach to drive recurring maintenance contracts and revenue‑generating project opportunities.

• Identify, pursue, and secure new business opportunities within commercial, HOA, and multifamily maintenance markets.
• Research and target potential clients including property managers, developers, and facility decision‑makers.
• Conduct outreach through calls, emails, site visits, and introductions to generate meetings.
• Get Gold Medal Pools added to preferred vendor and bid lists where applicable.
• Collaborate with estimating and operations teams to prepare and deliver proposals and presentations.
• Attend networking events, trade shows, and association meetings (CAI, BOMA, IREM, AAGD, IFMA) to generate leads and represent the company.
• Maintain accurate records of outreach, meetings, and results in CRM software.
• Build and maintain long‑term relationships with key clients and decision‑makers.
• Assist in scheduling customer meetups, lunch‑and‑learns, and introductions for ownership and estimating teams.
• Follow up on completed projects to ensure client satisfaction and uncover future opportunities.
• Represent Gold Medal Pools professionally at all industry events and client engagements.
• Research competitors, market trends, and pricing data to strengthen positioning.
• Gather bid tabs and insights to evaluate competition and inform strategy.
• Identify “trophy” properties and strategic accounts within the DFW market.
• Provide leadership with ongoing updates on market conditions, customer feedback, and opportunities.
• Work collaboratively with internal teams to ensure proposals, projects, and client transitions are handled efficiently.
• Support marketing initiatives and outreach campaigns.
• Track and report on sales activity, pipeline progress, and results weekly and monthly.

Bachelor’s degree in Business, Marketing, or related field preferred.

• 3–5 years of experience in business development, sales, or account management (preferably in commercial services, construction, or facility management).
• Strong understanding of sales processes, client relationship management, and CRM systems.
• Excellent communication, networking, and presentation skills.
• Proven ability to meet goals, manage multiple priorities, and build long‑term relationships.

• Demonstrates measurable impact through proposals, signed contracts, and revenue growth.
• Secures profitable deals that align with Gold Medal Pools’ strategic strengths.
• Builds and strengthens partnerships with key decision‑makers.
• Develops trusted relationships that lead to repeat business and referrals.
• Maintains steady outreach (calls, visits, events, follow‑ups).
• Tracks all activities and outcomes accurately in CRM.
• Focuses on the right mix of opportunities to support company goals and capacity.
• Provides leadership with useful insights on competitors, pricing, and market trends.
• Represents Gold Medal Pools with professionalism and credibility.
• Collaborates effectively with internal teams for seamless client handoffs.
• Earns positive client feedback and strengthens the company’s reputation.

Mid‑Senior level

Full‑time

Business Development and Sales

Construction, Repair and Maintenance, and Design Services