Director - Structural Repair and Modernization
Listed on 2026-01-12
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Management
Operations Manager, Program / Project Manager, Business Management, Business Analyst
This role can sit in Dallas or Denver.
The Director is responsible for the ownership, execution, and interpretation of policies, for the successful operation of the business. Results are typically accomplished through project teams. This role has a significant impact on business operations, both internal and external-facing. The Director is the leader for the business group, sets the tone and standard for core values and best practice and drives business unit success towards goals and objectives.
Daily execution of complex and creative problem-solving; problems may be people-based, client-based, and / or strategic. This role fosters relationships with new and existing clients, manages departmental revenue tracking / forecasts, contracts, and invoicing, and optimally uses resources. The Director is a strategic role that maintains alignment and achievement of company goals and standardization of practices across the department and company.
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Leadership :
- Focuses on the team to identify and implement personal development opportunities, whether technical, project management, or personal
- Leads, trains, and mentors team members by acting as PM on select projects and meeting individual utilization expectations.
- Facilitates monthly 1 : 1 meetings with each direct report using a standardized 1 : 1 meeting tool, observe 2nd level reports during the initial 1 : 1 session with the team.
- Oversees Business Operations Specialist by ensuring contracts are added and updated, bi-weekly internal contracts meetings are held, and periodic client outreach occurs.
- Participates in company-wide initiatives as required.
- Responsible for the successful coordination and completion of smaller, quick turnaround projects and larger, highly complex, longer cycle projects.
- Leads / co-leads scheduling of resources to achieve individual and team utilization targets as well as revenue goals.
- Reviews Consultant and Specialist level deliverables for content, consistency, and compliance while ensuring reporting standards and delivery timelines. Discusses findings with respective authors for development.
- Evaluates '2-Week Look ahead' by EOB Thursdays of the preceding week to ensure the team is efficiently deployed and coordinated. Partners with other team leaders across the business to fill any gaps in the schedule.
- Provides technical assistance and / or staffing availability input on proposals to the Market Development team.
- Provides periodic progress, reports, and other metrics as needed.
- Creates draft and submits final invoices consistent with timelines provided by Accounting.
- Reviews monthly accounts receivable and assists A / R team in client outreach for payment, as needed.
- Provides high-touch engagement with clients on projects warranting closer relationships and / or challenging projects.
- Fosters relationships with new & existing clients for tactical and strategic purposes
- Anticipates and communicates changes regarding clients, local market, or industry
- Develops plan(s) to optimize and / or mitigate challenges.
- Generates revenue projections, leverages resources, scheduling, backlog, etc.
- Provide status updates biweekly during the Ops-huddle.
Owns department-specific data / updates in the Monthly Town Hall meeting.
Facilitates monthly progress tracking meetings with the team, reviews progress to monthly goals & current staffing annual planning cycle to include revenue and margin targets, service line / markets expansion, necessary resources / training, and team development needs.
- Understanding of the design and construction process from the cradle to the grave
- Technically competent and able to effectively communicate and build rapport with and respect of team, clients, coworkers, and subcontractors.
- Ability to effectively coach, develop, and mentor the team.
- Ability to effectively accept coaching and mentoring.
- Must have a practical understanding of building structures.
- Anticipates and plans for changes in client needs, new technology, and industry conditions.
- Demonstrated ability to apply sound discretion and judgment in all situations.
- Excellent written / oral communication skills
- Abil…
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