Receptionist, Administrative​/Clerical

Our Company

H&R Block believes in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high-performing, connected culture where everyone feels like they belong.

We strive to continuously improve our business and are committed to a long-term strategy known as Block Next, focusing on innovation, client experience, and sustainable growth. If you embrace challenges as opportunities and seek to make a meaningful difference, our door is always open.

As a seasonal Client Service Professional/Receptionist you will help others, building client relationships and ensuring client needs are met in person, over the phone, or virtually.

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service.
• Maintain office cleanliness and organization of resources.
• Perform other duties as assigned.

• High-school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (bonus).
• Experience in a fast-paced environment.
• Previous customer-service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan and employee stock purchase plan (additional eligibility requirements apply).

We commit to a connected culture of trust and care, where everyone feels safe to bring their authentic self to work.

You will be immersed in an exceptional work environment recognized worldwide on best-companies lists and surrounded by colleagues who help each other grow.

H&R Block is an equal-opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

• Senior level:
  Not Applicable
• Employment type:
  
  Full-time
• Job function:
  Administrative
• Industry: Retail