Front Desk Agent

Raindrop Laundry is looking for a Front Desk Agent to serve as our Laundry Services first point of contact and manage all aspects of their laundry need. Be able to do laundry when you are not handling guests. Front Desk Agent responsibilities include registering clients, managing reservations and providing information about laundry services, rates and turnaround times. If you have a knack for customer service and organization, we’d like to meet you.

Ultimately, you will help create a pleasant atmosphere for our laundry staff and clients.

Perform all check-in and check-out tasks

Perform laundry duties in between guests and phone calls

Manage online and phone requests.

Inform customers about payment methods and take payments.

Register laundry clients collecting necessary information (like contact details and exact details of their needs)

Provide information about our services, offers, and availability

Liaise with our laundry staff to ensure all laundry is clean, folded and accommodate clients needs

Upsell additional facilities and services, when appropriate

Maintain updated records and payments

Has Previous experience which has prepared you to be an effective, competent and organized team leader, in addition, be prepared to learn the technical aspects of our laundry service. Effective communication skills are necessary. Bilingual candidates who are able to be fluent in both speaking and writing are desired.

The pay range for this new position will be from $20-$25 per hour depending on experience and communication ability.

Please prepare a resume and submit application, in person at our location: 2634 W. 6th Street, The Dalles, Oregon 97058

Get a free quote from Raindrop Laundry Service for your Airbnb, Hotel or Restaurant or Clinic.