Family Self-Sufficiency Coordinator

Work Schedule:

Full time at 36 hours per week with flexible work schedule

Pay: $28.30 per hour plus 3% additional pay for bilingual employees

Reports to:

Executive Director

Final date to receive applications:
Open until filled with first review of applications 10/29/26

Because you have a desire and shared mission to promote affordable housing, economic opportunity and a suitable living environment, free from discrimination to those who have barriers due to income or disability. We work as a team toward our mission with passion and empathy for those who have been marginalized and underserved. If you like to work in a fast paced and collaborative environment opportunistic environment – this is the place for you!

• Has integrity, imagination, compassion, and mature judgement
• Has strong administrative, communication skills, and attention to detail
• Has a strong belief in our mission and our work to advance equity

• Performs outreach and referral to encourage eligible families on the Housing Choice Voucher Program to participate in the Family Self-Sufficiency Program; conducts interviews, collects background information, makes appropriate assessments, and works with families to establish an individual action plan leading families participating in the program from welfare dependency to self-sufficiency; coordinates the participation of residents, participants and service providers in planning of community events;
• Develops financial education curriculum; teaches financial education classes to FSS and VIDA program participants, CCHC residents, and the community; provides one-on-one financial coaching as needed;
• Functions as housing program liaison with other community service organizations; maintains an up-to-date directory of community contacts and resources available to participants; creates quarterly newsletter; refers FSS program participants and residents of CCHC properties with service needs to other agencies and/or community resources; collects, monitors, and maintains data on clients;
• Provides follow-up counseling and maintains contact with clients in order to observe and report progress and verify that the established action plan is being carried out;
• Prepares and maintains current written narrative documentation of the activities concerning individual cases, responds to correspondence, phone calls, office visits from participating families;
• Refers clients to appropriate lines of business within the organization and community partners as applicable;
• Monitors programs, including Family Self-Sufficiency escrow accounts and VIDA accounts;
• Performs other related duties as assigned;

• Ability to understand and deal with problems faced by program participants from a wide range of socioeconomic and cultural backgrounds.
• Ability to follow complex oral and written instructions and interpret program requirements in a manner understandable to program participants.
• Ability to plan and organize assignments, travel schedule and establish priorities.
• Knowledge of affordable housing and local community organizations and resources.
• Above average written and oral communication skills.
• Ability to collect and analyze data and use web-based data collection systems.
• Proficiency in Microsoft Office programs including Outlook, Word, Excel, and PowerPoint as well as online software systems.

• High School diploma or equivalent required.
• Four years of progressively responsible experience in human services related experience (i.e. work concerned with rendering assistance to individuals and groups with problems such as poverty,…