Practice Manager Job The Woodlands area,Texas USA,Administrative/Clerical

FLSA STATUS: Exempt

PRIMARY FUNCTION: Administer, direct and coordinates activities relating to the operation of the medical office including financial key operational performance measures, scheduling, front and clinical operations and staffing, facility maintenance and inventory management, charge posting and other administrative tasks.

SUPERVISION RECEIVED:Reports directly to the Lead Physician, Director of Front Office Operations and Clinical Services.

SUPERVISORY RESPONSIBILITIES: Exercises supervision over the training, performance and evaluation of the complete office staff including receptionists, medical assistants, scribes and lab technicians.

TYPICAL

WORKING CONDITIONS:

Working in an office environment. May require sitting or standing for long periods; also stooping, bending and stretching for files and supplies. Occasionally lifting files, boxes weighing up to 50 pounds. Requires manual dexterity sufficient to operate a keyboard, type at 35 wpm, operate calculator, copier, scanner e-mail and such other office equipment as necessary. Must be able to communicate clearly.

It is necessary to view and type on computer screens for long periods and to work in a high volume environment

ESSENTIAL FUNCTIONS OF THE JOB: (This list may not include all of the duties that may be assigned.)

Ensure staffing levels to maintain efficiency of office operations.

Completes annual employee evaluations, manages new hires and staff development.

Promotes Pediatric Associates Core Values and a constructive, productive and positive work environment.

Creates weekly employee schedules and delegates office responsibilities.

Schedules, coordinates, and conducts monthly staff meetings to educate the staff on all new initiatives and policies.

Actively participates in the evaluation and improvement of the patient care flow and work efficiency.

Manages all medical equipment and supply inventory appropriately.

Performs vaccine refrigeration monitoring and reporting.

Manages vaccine storage and inventory as per regulatory and organizational policy.

Manage needs of IT support services and technology equipment for office operations.

Coordinates facility repairs and support services along with routine cleaning maintenance.

Maintains the clinical area in accordance with AAAHC standards and Pediatric Associates infection control program.

Manages overall patient experience using AIDET Promotes and provides great customer service to patients and families and supervises that the staff also provides a high level customer service.

Demonstrates the knowledge and understanding of office budget and goals

Manage review bins to ensure efficient processing.

Manages DME requirements along with regulatory form requirements.

Maintains clinician scheduling templates.

Manages all front office operations including patient greeting, appointment scheduling, check-in, check-out, patient tracking, copay collections, patient balances.

Complete and reconcile all daily reports, including Duplicate Charge Report, Missing Charge Report, Missing Office Visit Report, NP/PA Report, Copay Report, as well as the EDI Report.

Proficient in the following PA department applications:
TrackIT, ProcureIT, Concur, IT Service Now, Qgenda.

Schedules appointments according to office scheduling policies

Greets patients and visitors in a prompt, courteous and helpful manner

Scans, uploads and distributes chart documents in document manager

Manages insurance verification processes from eligibility to practice management entry

Manages charge and payment posting

Manages effective communication for all staff and clinicians via e-mail and routine meetings.

Manage Employee Appreciation to budget accordingly.

Identifies, analyzes and solves problems

Manages efficient patient flow

Manages and…