Project Manager, National Sales Operations

Project Manager, National Sales Operations

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Dedicated to innovative placemaking, Howard Hughes Communities is the real estate platform of Howard Hughes Holdings Inc. (NYSE: HHH) and is recognized for its ongoing commitment to design excellence and to the cultural life of its communities. Building on that foundation, we foster a culture of curiosity that empowers every employee to shape their own story within our organization.

About

The Role

The Project Manager, National Sales Operations is responsible for the day‑to‑day project management for National Sales Operations, including budget creation, tracking income and expenses, managing dues collection, preparing financial statements, overseeing vendor payments, and maintaining financial records and budgets. They assist with financial decision‑making, and maintain compliance with state regulations and governing documents.

What You Will Do Project Planning & Execution

• Drive end‑to‑end project planning, including scope, milestones, workplans, dependencies, and budget tracking; maintain integrated project schedules and proactively communicate status, risks, and decisions.
• Manage RAID (risks, assumptions, issues, dependencies) logs; anticipate and elevate impacts to milestones, scope, or budget to leadership in a timely manner.
• Lead recurring project coordination meetings, prepare agendas and action logs, and ensure owners and due dates are clear and met.
• Conduct site visits as needed to monitor progress, validate requirements, and facilitate on‑the‑ground coordination for sales initiatives.

Sales Operations Processes & Systems

• Maintain a current understanding of National Sales Operations processes and best practices; identify opportunities to streamline intake, approvals, and cross‑functional handoffs.
• Manage and govern data and performance views; ensure data integrity, timely updates, and standardized reporting across regions.
• Own operational workflows in Salesforce (pipeline hygiene, product/price data, opportunities, renewals, amendments) and Coupa (supplier/contract intake, POs, invoices), coordinating with Legal, Finance, and IT as needed.
• Coordinate preparation, routing, and execution of contracts, leases, amendments, renewals, expansions, terminations, licenses, and related forms, ensuring completeness, compliance, and proper system entry.

Reporting, Analytics & Performance

• Build and deliver executive‑ready reports, dashboards, and presentations in PowerPoint, Word, and Excel; provide portfolio, pipeline, and performance insights and variance commentary.
• Define and track KPIs and SLAs for sales operations processes (cycle times, data quality, forecast accuracy, contract throughput, and stakeholder satisfaction).

Stakeholder Management & Change Enablement

• Serve as the central point of coordination among Sales, Legal, Finance/Accounting, Asset Management, and IT for project delivery and issue resolution.
• Lead light change management for new processes/systems: communication plans, playbooks, training guides, and basic enablement sessions; collect feedback and iterate.

Governance, Compliance & Quality

• Ensure adherence to relevant policies, controls, and approvals; support audit requests with organized documentation and traceability.
• Maintain accurate, current process documentation, SOPs, and checklists; champion standardization and continuous improvement across markets and teams.

Administrative & Operational Support

• Manage day‑to‑day workflow coordination (scheduling, calendars, travel arrangements, and expense processing) to support efficient project execution.
• Oversee essential document management and correspondence (mailings, e‑filing, scanning, printing, copying) with prompt turnaround and version control.
• Support special projects and strategic initiatives as directed by leadership.

Contract Administrative Support

• Contract intake and distribution: receive fully executed purchase agreements, review for accuracy, scan, upload to Salesforce, and distribute, ensuring complete paperwork to all parties.
• Salesforce collaboration, data and reporting: enter and maintain…