SuccessFactors Advisor

Job Summary

We are seeking a highly experienced and solutions-oriented Success Factors Advisor for functional support and optimization of SAP Success Factors across a wide range of modules. This role serves as a key liaison between HR, the Business, and IT, requiring a unique blend of technical acumen and business insight to drive system improvements, troubleshoot issues, test updates, and deliver high-quality user experiences.

• 8 or more years of relevant experience
• Strong technical understanding of Success Factors configuration, security roles, workflows, and data structures
• Skilled in gathering and analyzing business requirements and converting them into system specifications
• Proficient in report building and data validation using Success Factors reporting tools
• Excellent troubleshooting and analytical skills with attention to detail
• Strong communication and interpersonal skills with the ability to collaborate across HR, IT, various business groups, and vendors

• Act as a subject matter expert (SME) and system administrator for SAP Success Factors across multiple modules
• Partner with HR leaders and IT to define business requirements and translate them into functional system solutions
• Configure and optimize Success Factors modules, ensuring alignment with organizational goals and HR processes
• Lead troubleshooting efforts for system issues to identify root causes and implement fixes serving as Tier 1 support for all things Success Factors
• Advanced experience with Microsoft Excel and highly proficient with vLookups and Pivot Tables
• Perform data loads to positions and employee records for reorganizations or job/pay structure changes needed by the business
• Perform and coordinate system testing, including regression, UAT, and release-related validations for new features and enhancements
• Collaborate with IT, other business groups, and external vendors to manage integrations with other platforms (e.g., Employee Central Payroll, Work Force System (WFS), S4, Fieldglass, Benefit Focus, Fidelity, and ADP)
• Ensure data accuracy, governance, and compliance through audits, reporting, and best practices
• Develop and maintain system documentation and support materials for end users
• Design (or work with an external consultant to design) and deliver custom reports, dashboards, and analytics to support HR initiatives and business decision-making
• Experience with external reporting tools such as Microsoft Excel, Power BI, Spotfire, etc. preferred
• Contribute to HR and cross‑functional projects serving as an SME for HR technology and data
• Stay informed of SAP Success Factors roadmap updates and make recommendations for process improvements or new functionalities

• Core HR (Employee Central)
• Employee Central Payroll (ECP)
• Recruiting & Onboarding
• Goal Management & Performance Management
• Compensation Planning
• Talent Review & Succession Planning
• Employee Development
• Reporting & Analytics (Ad Hoc, Advanced, Story Reports)

• 8 or more years relevant experience with bachelor’s degree; 12 or more years of experience without bachelor’s degree

• SAP Success Factors certifications in one or more modules (e.g., Employee Central, Employee Central Payroll, Recruiting, Performance & Goals, Compensation)

• The percentage of travel required for this position is 0-10%

• This position follows a hybrid schedule: working in office Monday, Tuesday, Thursday and working remote Wednesday and Friday. Monday-Thursday are 9 hours and Fridays are 4 hours.

The Woodlands, TX