ServiceNow Developer - Supplier Lifecycle Operations

Role:
Service Now Developer

Location:

The Woodlands, TX 77380
Duration:
Contract to Hire
Work Authorization: US Citizen, Green Card, or Authorized to Work in the US

As a member of the IT Service Delivery team, the Service Now Developer will work in a team setting to deliver IT focused Service Now solutions. The Developer will manage incident tickets, work on enhancements, build/modify catalog items and workflows.

• Partner with business stakeholders to understand requirements and provide best practice advice on Service Now solutions
• Ability to communicate and build relationships with all levels of an organization including both technical and non-technical audiences
• Build new and support existing catalog items and workflows
• Drive automation of common activities, and integrate with common platforms via Integration Hub or with APIs
• Create and configure Business Rules, UI Policies, UI Actions, and Client Scripts
• Demo builds to customers
• Develop, validate and execute comprehensive test plans.
• Contribute to the continual improvement of delivery services processes
• Maintain the health of the CMDB
• Configure Service Now Discovery and Service Mapping
• Configure MID servers
• Maintain Discovery schedules, configure probes, and troubleshoot Discovery issues
• Perform weekly releases
• Assist in analyzing and resolving operational issues
• Create or manage Service Now reports and dashboards
• Participate in planning for and executing on continuous improvement opportunities
• Perform platform family upgrades, resolve skipped records, and complete functional testing
• Stay current with Service Now functionality and offerings

• Strong ownership, accountability, and attention to detail in all work efforts
• 5+ years of broad Service Now experience including:
  • ITSM
  • Service Portal
  • Discovery
  • CMDB
• 2+ years of Source to Pay Module, Supplier Lifecycle Management and Vendor Management workspace setup and integrations
• Service Now Certified System Administrator (CSA)
• Service Now Certified Application Developer (CAD)
• Knowledge of ITIL
• Strong interpersonal skills, and positive customer centric attitude
• Background in application development using technologies like HTML, CSS, JSON, XML, Java Script

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.