Part-Time PC, Technician III

Part‑Time PC, Technician III – Lone Star College

Join to apply for the Part‑Time PC, Technician III role at Lone Star College
. This position supports and maintains computer systems, desktops, and peripherals for the College’s students and staff.

The Technician III upholds the mission of Lone Star College (LSC) by delivering positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect, and accountability to students and employees.

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

The Technician III supports and maintains computer systems, desktops, and peripherals. Responsibilities include installing, diagnosing, repairing, maintaining, and upgrading hardware and equipment, troubleshooting problems, and providing end‑user training and assistance.

• Work with end users to identify and deliver required PC services.
• Act as a liaison and provide training and support to end users and staff.
• Install, configure, test, maintain, monitor, and troubleshoot end‑user workstation hardware and networking devices.
• Perform on‑site analysis, diagnosis, and resolution of semi‑complex PC problems, recommending corrective hardware solutions.
• Receive and respond to calls, pages, and e‑mails regarding PC and hardware problems.
• Maintain an inventory of peripheral equipment.
• Document instances of hardware failure, repair, installation, and removal.
• Construct, install, and test customized configurations based on operating systems.
• Recommend, schedule, and perform PC and hardware upgrades, repairs, and improvements.
• Maintain up‑to‑date knowledge of hardware contracts and supervise contract‑based installations.

• Detailed understanding of Windows, Mac, and Unix operating systems.
• Strong customer service orientation and ability to explain technical subjects to non‑technical audiences.
• In‑depth understanding of IT principles and concepts.
• Basic knowledge of project management and ability to work with management to establish accountability methods.
• Demonstrated flexibility, discretion, and negotiation skills with customers and colleagues.

The work is sedentary with occasional light walking, standing, bending, and carrying of light items.

• Work is performed in a climate‑controlled office with minimal exposure to safety hazards.

• High school diploma or GED and at least 1 year of related experience, or an equivalent combination of education and experience.

Hourly Pay Rate: $16.33. Benefits include a supportive collegial environment, work/life balance, tuition waiver, and participation in a tax‑deferred retirement plan.

All applicants must apply online only. Lone Star College is an EEO employer. All positions are subject to a criminal background check.