Merchant Maintenance Rep
Listed on 2026-10-11
-
IT/Tech
Technical Support, IT Support, Data Entry
Exciting Opportunities at
Maverick Payments
!
Join our fast-paced, growing company and further your career with
Maverick Payments,where you can thrive, your ideas are valued, and your colleagues feel more like family than coworkers!
Maverick Payments
is a family-owned and privately held full-service payment provider. Located in Calabasas, California,
Maverick
has created innovative technology designed for sales organizations, such as ISO’s and ISV’s, looking to monetize payments by reselling our white-labeled payments stack. Our payment products include merchant acquiring services, a proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services. Maverick’s team includes underwriting, risk management, compliance & legal, technology & product development, on-boarding, customer support, information technology, and more.
the Position:
Under the direction of the Manager, the Merchant Maintenance Representative I is responsible for merchant maintenance and support services including account changes, ticket, and request management.
- Reviewing daily assignment queue for ticket handling
- Accurate and efficient handling of merchant and agent ticket and email requests, including but not limited to, status updates, bank changes, pricing changes and miscellaneous maintenance updates.
- Ensuring proper and accurate records are kept according to company policy.
- Communicate with partners and staff members as necessary to complete and coordinate maintenance requests.
- Data entry as required for completing corrections, action items and updates.
- Data sensitive maintenance requests.
- Department related projects and assignments.
- Ensuring workload completion on a daily basis as assigned.
- Other duties as assigned
- High School Diploma or equivalent.
- Some college or college degree.
- Experience with data entry
- Competitive Salary, Bonuses and Incentives.
- Comprehensive employer sponsored health, vision, and dental insurance programs.
- Paid time off, Paid Sick and Paid Holidays.
- 401K plan with up to a 4% matching contribution.
- Commitment to Career Development and Advancement.
- Employee Recognition Programs & Company Sponsored Events
- Vibrant Office Culture, Team Building, Birthdays, Work Anniversaries, Snacks, and more!
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