Property​/Community Manager for HOA Communities; HouN

Property / Community Manager for HOA Communities (HouN)

Join to apply for the Property / Community Manager for HOA Communities (HouN) role at Spectrum Association Management
.

START A CAREER IN COMMUNITY MANAGEMENT WITHOUT PRIOR HOA EXPERIENCE! We seek positive and motivated professionals who want to make a complete career change to property and HOA community management. We do not require prior experience in HOA management as our own education company will provide you with an industry‑leading education foundation. The initial training will take one year, and you will be an industry expert in three years.

You will also have mentors assigned to provide real‑life support to advance your skill set. The education in community management will serve you well in future roles in our company or your external career progression.

Typical backgrounds may include retail, restaurants, hospitality, administrative roles, department managers, office management, operations, and many more. Candidates must have 8 to 10 years of professional experience in roles where proactive effort and decisions are required. Developed skills in customer services, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, and vendor management are helpful. In this role you will develop these current skills and much more.

Please think of it as a solid foundation for general business matters and administration.

We believe a vibrant culture is based on trust. We are looking for positive and motivated humans who can help us reimagine a vibrant work environment, focused on support, career development, fun, autonomy, and strong human connections among colleagues. We do not hire employees… We hire a work family
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Put simply, the community manager position is the face of our organization. It is a very multi‑faced position where you wear many hats. You are a liaison between the HOA’s board of directors, homeowners, and vendors. You will be required to have an ultimate level of ownership in completing all tasks and projects, be a customer service champion, manage vendor relationships, and operate your portfolio of communities – all while having a positive attitude.

• Passionately live our Same Day Response Policy.
• Engage with board members and homeowners in your community.
• Manage daily, weekly, and monthly tasks for a portfolio of associations.
• Plan for and facilitate association board meetings and annual meetings.
• Vendor relations, including the bidding and project management process.
• Consult with other departments in support of your communities.
• Risk Management, Insurance, and Litigation Support.
• Prepare budgets and manage the finances of the associations.
• Must be available for after‑hour emergencies.
• Plus, additional tasks as necessary.

You must have a customer‑centric positive attitude, extreme ownership of tasks, be a team player, coachable, highly organized, accountable, and a fantastic multi‑tasker.

• Approximately ten (8+) years of solid work experience.
• Ability to attend or run evening meetings (usually 30‑40 per year).
• High‑level organizational skills in a fast‑paced environment.
• Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.).
• Ability to catch on to other business computer systems.
• Strong customer‑friendly and informative communication skills.
• Some experience and knowledge of financial statements and budgets.
• Comfortable with public speaking in small and large meetings.
• Great conflict management skills in sometimes stressful situations.
• Experience with gathering bids for large projects and managing those projects.

• A Community Manager Mentor to help you on‑the‑job.
• A tribe of community managers with varying levels of experience to learn from.
• A unique in‑house, web‑based learning academy.
• Updates on changes in laws and seasonal topics throughout the year.

We are a dynamic and exciting team of great people with a mission to continuously provide excellent service to the communities we work with. In business since 2001, we manage hundreds of…