CIBC Client Engagement Specialist

Transform client experiences at CIBC as a Client Service Representative located in Thetford-Mines. Engage with clients to provide top-tier banking support while meeting their financial goals.

In this dynamic role with the Personal and Business Banking Team, you'll utilize your financial service knowledge to nurture client relationships. Your main purpose will include assisting clients with their transactions and connecting them to the right resources within CIBC. This position requires full-time on-site work, including some evening and weekend hours.

Key Responsibilities:

• Engage clients and manage their banking needs

• Assist with transactions and service inquiries

• Connect clients to specialized support teams

• Promote mobile banking technology to clients

• Act decisively to resolve client concerns

Requirements:

• Experience in client service or financial areas

• Strong empathetic interpersonal skills

• Flexibility to adapt to varying banking hours

• Ability to work collaboratively in teams

• Passionate about delivering exceptional client experiences

Join CIBC in making a difference through meaningful client interactions and services.