Office Assistant​/Receptionist

Office Assistant/Receptionist

Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence a patient’s vision.

$15.00/hr - $21.00/hr

• Competitive wages & sales incentives
• Immediate advancement opportunities
• Competitive time‑off package including vacation, volunteer, paid holidays and a personal day
• Sick pay – accrue per state law
• Health & wellbeing benefits – medical, life, dental, vision, short‑ and long‑term disability
• Voluntary/cafeteria offerings
• Employee assistance program
• On‑the‑job training & certification
• Teammate recognition program

• Greet patients and customers
• Answer the telephone professionally
• Book appointments accurately
• Confirm appointments
• Process transactions in the optical billing and point‑of‑sale systems
• Process medical billing information
• Organize and file patient and customer records
• Other duties as assigned

• High school diploma or equivalent
• Previous experience in an office preferred
• Basic computer skills
• Able to handle multiple customer interactions/phone calls at a time
• Excellent organizational skills
• Solid interpersonal relationship skills
• Ability to effectively communicate at all levels
• Read and write at a high‑school level
• Operate office equipment (computer, telephone, fax, copier, etc.)
• Lift 10‑20 pounds
• Manual and finger dexterity; hand/arm steadiness
• Operate cash register and optical equipment
• Work normal and/or extended hours, evenings, nights, weekends as required
• Travel independently to support company objectives

Entry level

Full‑time

Administrative

Wellness and Fitness Services

Thief River Falls, MN