Senior Manager, Pricing Operations

The Senior Manager, Pricing Operations, leads the execution and coordination of Digi Key’s pricing operations, ensuring accurate, timely, and customer‑aligned pricing delivery. This leader oversees pricing intake, prioritization, and escalation processes while ensuring alignment with approved frameworks, supplier inputs, and corporate objectives. The role also owns the communication and reporting framework—translating pricing performance into actionable insights for Sales and Supplier stakeholders.

This role is based in Thief River Falls, Minnesota. It will require a minimum of three days per week in the office and availability for projects in the office as needed.

Pricing Operations & Execution Leadership

• Oversee daily pricing operations, ensuring SLA adherence, accuracy, and alignment with customer and supplier expectations.
• Manage pricing intake, prioritization, and turnaround processes to support responsiveness and deal velocity.
• Ensure pricing decisions reflect approved pricing frameworks, supplier agreements, and escalation protocols.
• Drive consistency in pricing application and governance compliance across teams.

Cross‑Functional Liaison (Sales, Quoting, and Supplier Business)

• Serve as the primary operational contact for Sales and Supplier teams, filtering and prioritizing inbound requests.
• Partner with Sales leadership to capture field feedback and incorporate customer needs into pricing workflows.
• Liaise with Supplier Business Unit Leaders to ensure supplier programs, incentives, and technology roadmaps are reflected in pricing decisions.
• Partner with Purchasing and Supplier Management to identify opportunities for cost improvement or promotional alignment.
• Represent Pricing in internal Sales and Supplier forums, ensuring follow‑ups and decisions are well‑documented.

Reporting, Meetings, and Communication

• Own the pricing operations reporting and meeting cadence—weekly operational reviews, monthly summaries, and quarterly business readouts.
• Prepare and deliver dashboards and materials that summarize quote performance, win rates, and margin trends.
• Ensure leadership is fully equipped with timely updates and data‑driven insights.
• Publish clear, concise communications to Sales and Supplier teams summarizing priorities, changes, and performance highlights.

Continuous Improvement & Systems Optimization

• Identify and implement process improvements that enhance quote pricing speed, accuracy, and scalability.
• Collaborate with IT, Data, and Analytics teams to improve data quality, pricing tools, and reporting platforms (e.g., PROS, Price Fx, Zilliant, CPQ, Salesforce, Oracle).
• Monitor and analyze pricing performance metrics for quotes, driving initiatives to improve win rates, margins, and turnaround time.
• Partner with cross‑functional teams to modernize pricing systems and standardize workflows.

Leadership & Team Development

• Lead and mentor Supplier Pricing Specialists and analysts, fostering a culture of accountability, customer focus, and continuous improvement.
• Model Digi Key’s leadership behaviors—clarity, collaboration, and results orientation.
• Serve as a trusted proxy for the Director of Pricing in internal meetings and tactical discussions.
• Build stronger alignment and trust between Pricing, Sales, and Supplier organizations.

• Bachelor’s degree in Business, Finance, Marketing, or related field; MBA preferred.
• 7+ years of experience in pricing, quoting, or commercial operations within a B2B or distribution environment.
• Strong analytical, process improvement, and communication skills.
• Experience with pricing systems (PROS, Price Fx, Zilliant), quoting platforms (CPQ), CRM (Salesforce), and ERP systems (Oracle).
• Proven ability to manage high‑volume pricing operations while engaging effectively with Sales and Supplier teams.
• Demonstrated leadership ability in matrixed environments with competing priorities.

• Typically spend the workday sitting at a workstation and operating computer devices, such as keyboard, mouse, and screen.
• Typically perform repetitive motions that involve or affect the hands, head, and other parts of the body.

Must be…