Search Experience Manager

Digi Key is one of the fastest growing distributors of electronic components in the world. In addition to offering the broadest selection of in-stock electronic components and providing the best service possible to customers, employees have access to a highly competitive benefits package. To learn more, visit our benefits and perks page.

The Search Experience Manager is responsible for defining, optimizing, and evolving how customers discover products and information across Digi Key's digital experiences. This role serves as the business owner for search and product discovery, leading the strategy, roadmap, and prioritization of capabilities that help customers find the right component quickly, confidently, and with minimal effort. The role is focused on improving the end-to-end discovery experience through search relevance, navigation, user experience enhancements, experimentation, content discovery, and emerging technologies.

Working closely with Product, Engineering, UX, Analytics, Data Science, Merchandising, and technical subject matter experts, the Search Experience Manager identifies opportunities to reduce customer effort and improve decision-making throughout the research and purchasing journey. This position owns the search and discovery roadmap, including search relevance, ranking and sort strategies, query understanding, autocomplete, faceted navigation, filtering, content discovery, AI-assisted experiences, vendor evaluation, and continuous optimization programs.

AI and Large Language Models (LLMs) are an important part of the long-term strategy and are considered alongside other approaches that improve how customers find, evaluate, and select products. The Search Experience Manager is responsible for ensuring Digi Key remains the fastest and easiest place in the industry to find electronic components, whether through better search experiences, improved usability, richer content connections, or new technologies that simplify product discovery.

This is a hybrid position; regular weekly onsite attendance will be required.

• Develop and maintain the strategic roadmap for Digi Key's search and discovery experience.
• Establish a long-term vision for how customers find products, technical information, tools, and supporting resources.
• Champion initiatives that reduce customer effort and improve findability across digital experiences.
• Monitor market trends, customer behavior, and industry best practices related to search, discovery, and eCommerce.
• Advocate for customer-centric solutions that simplify the journey from problem identification to product selection.

• Identify and evaluate opportunities to improve product discovery through search relevance, UX enhancements, navigation improvements, personalization, content integration, and AI-assisted experiences.
• Lead Digi Key's strategy for incorporating natural language search, and emerging technologies where they improve customer outcomes.
• Partner with UX, Analytics, and Engineering teams to design, test, and validate new discovery experiences.
• Develop experimentation plans and success metrics for new search and discovery capabilities.
• Identify opportunities to leverage external solutions that improve customer outcomes and accelerate innovation.
• Define and maintain search quality standards including relevance, recall, precision, and result effectiveness.
• Partner with Analytics and Data Science teams to develop measurement frameworks and ongoing monitoring.

• 8+ years of experience in eCommerce, search, merchandising, customer experience, B2B distribution, electronic components, or a related field.
• Strong understanding…