Merchandising Sales Associate
Listed on 2026-01-02
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Retail
Merchandising, Retail Associate/ Customer Service
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OverallJob Summary
The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute “start to finish” variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, while delivering a Legendary Customer Experience.
Essential Duties and Responsibilities (Min 5%)As a FAST Team Member it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the following requirements:
- Maintain regular and predictable attendance.
- Work scheduled shifts and have the ability to work varied hours, days, nights, and overtime as dictated by business needs.
- Communicate proactively and regularly with District FAST Supervisor on work completion, issues, and offer solutions to overcome.
- Complete planograms and resets accurately and in a timely manner.
- Maintain visual merchandise standards.
- Perform store specific measurements.
- Complete store layout initiatives.
- Perform accurate cycle counts.
- Complete Tractor Way top cap process.
- Hang store signage.
- Assemble merchandise, fixtures and PDQs.
- Perform detailed recovery and review planogram integrity.
- Deliver on our promise of Legendary Customer Service through GURA:
- Greet the Customer.
- Uncover Customer’s Needs & Wants.
- Recommend Product Solutions.
- Ask to Add Value & Appreciate the Customer.
- Ensure the customer has a Legendary shopping experience that differentiates from the competition.
- Provide peak coverage as needed (e.g., Day After Thanksgiving).
- FAST Team Members also may be required to perform other duties as assigned.
Experience:
Prior retail and/or merchandising experience is required. Farming, ranching, pet/equine, or welding knowledge is preferred. Must be 18 years of age or older and possess a valid driver’s license.
Education:
A high school diploma or equivalent is preferred, but not required. Regardless of education level, FAST Team Members must be able to read, write and count accurately.
- Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
- Strong communication and problem-solving skills.
- Basic computer skills.
- Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
- Must be self-directed and have the ability to complete assignments with little to no assistance.
- Working environment is favorable, generally working inside with moderate noise.
- Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours.
- Traveling between store locations in your personal vehicle is required; often with long periods of time.
- Promote a safe and productive work environment for Team Members and customers and adhere to Company safety guidelines.
- Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
- Ability to travel as required in support of district needs.
- Ability to push and pull merchandise up to 2,000 pounds with proper equipment.
- Ability to occasionally lift or reach merchandise overhead.
- Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
- Ability to safely access all store areas.
- Ability to operate store equipment and complete documentation accurately.
- Ability to handle and be in contact with birds/poultry.
- Ability to complete all required training.
- Ability to operate equipment necessary to run a store.
- Sitting, standing, walking, kneeling, reaching overhead, lifting up to 50 pounds, and driving are required.
- Ability to move merchandise weighing up to 50 pounds throughout the store.
This job description provides an overview of responsibilities and is not comprehensive. All duties should be performed as assigned by the supervisor.
Company InfoAt Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. We support them with a comprehensive benefits package, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.
Additional Details- Seniority level:
Entry level - Employment type:
Full-time - Job function:
Sales and Business Development - Industries:
Retail
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