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Shift leader, Restaurant​/Food Service

Job in Thirsk, North Yorkshire, YO7, England, UK
Listing for: Caffe Nero Group Ltd
Full Time position
Listed on 2026-02-08
Job specializations:
  • Restaurant/Food Service
    Server/Wait Staff, Catering, Food & Beverage
Job Description & How to Apply Below

Overview

At Caff Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.

As a Shift Leader, you will support in the running of the store n leading the team, giving great customer service and delivering the very best standards of coffee and food.

Ideally you will have some experience as a Supervisor or Team Leader but if you haven t got that don t we would still love to hear from you.

Responsibilities
  • Lead the team and support in the running of the store
  • Deliver great customer service and the very best standards of coffee and food
Qualifications
  • Ideally you will have some experience as a Supervisor or Team Leader
  • If you don t have that experience, we d still love to hear from you (training provided)
What you can expect
  • Brilliant training no experience is required!
  • The opportunity to grow your career and develop personally and professionally.
  • Unlimited free handmade drinks and up to 75% off food and packaged drinks when you re on shift.
  • 50% off all handmade drinks and 40% off everything else when you re off shift.
  • Recommend A Friend Scheme, giving you the chance to earn up to a3750 if you refer new people to join the team.
  • Length of service recognition.
  • Access to our benefits platform, with hundreds of discounts, rewards and offers.
  • Via our incentive Nero 90, our Baristas and Shift Leaders also have the opportunity to receive an additional 15p per hour, if their store collectively achieves the Customer Satisfaction score.
Why choose us?

When you join us, you re joining a group of caring, supportive and friendly people whether that s your team, the regular customers of your café or your community. At the same time as giving fantastic service you ll have loads of fun along the way - maybe a pizza night, a Caff e9 Nero Club party or even at the Barista of the Year event.

There s something for everyone.

The starter rate for Shift Leaders in this location is a312.26 per hour, increasing to a312.41 with service.

If you have a great attitude, bags of energy and love interacting with customers then we d love to hear from you!

At Caff Nero you really can be you, with us.

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