Branch Manager

Company Description  CORE Institute of Technology Pvt Ltd is a professionally driven skill development and training institute based in Kerala, India, dedicated to building job-ready professionals through practical, industry-aligned learning. The institute offers hands-on training, certification programs, and career-focused upskilling that bridge the gap between academic knowledge and real-world industry needs. Key programs include BIM and Revit training, MEP engineering design, and AutoCAD drafting, with a strong focus on tool-based, practical technical skills.

Learners benefit from structured, outcome-driven training, real-world projects, and an industry-relevant curriculum, supported by career guidance and placement assistance. CORE emphasizes responsible training that leads to sustainable careers, empowering learners with confidence, competence, and employability in engineering, infrastructure, and professional skill domains.

Role Description  The Branch Manager is a full-time, on-site role based in Kochi, Kerala responsible for overseeing the day-to-day operations of a training branch and ensuring smooth delivery of all programs. The role includes managing admissions, scheduling classes, coordinating with trainers, and monitoring the quality and consistency of training delivery. The Branch Manager will lead and support branch staff, set performance goals, and track key operational and revenue metrics.

This position will handle student engagement, address inquiries and concerns, and ensure a positive learning experience from enrollment to course completion. The role also involves driving local marketing initiatives, building relationships with industry partners and academic institutions, and contributing to placement and career support activities for learners.
Qualifications
Demonstrated experience in branch management, center management, or operations leadership in education, training, or a related service industry.
Strong people-management skills, including team supervision, performance monitoring, and conflict resolution.
Proficiency in customer service and stakeholder management, with the ability to interact effectively with learners, parents, trainers, and partners.
Good understanding of sales and marketing activities such as lead follow-up, counseling, admissions, and local outreach campaigns.
Ability to work with basic office tools and software (MS Office or Google Workspace), maintain records, and prepare reports.
Excellent communication and interpersonal skills in English; proficiency in regional languages (e.g., Malayalam) is highly desirable.
Strong organizational, planning, and time-management abilities, with attention to detail and follow-through.
Bachelor’s degree in Business Administration, Engineering, Education, or a related field; a postgraduate qualification is an advantage.
Prior experience in a skill development institute, training center, coaching center, or EdTech environment is a plus.
Commitment to learner-centric service, ethical practices, and continuous improvement in training quality and outcomes.