Sales & Referral Development Rep

Healthcare Sales & Referral Development Representative

** salary with commission position**

Build Relationships. Generate Qualified Referrals. Grow With CSA.

CSA is seeking a motivated, relationship-driven Healthcare Sales & Referral Development Representative to grow referral partnerships for CSA Homecare and CSA Psychiatric Healing Center.

This is not a traditional marketing position focused on dropping off brochures, attending events, and hoping referrals follow.

We are looking for a business developer and relationship builder who can identify high-value referral partners, earn their trust, maintain strong professional relationships, and turn those relationships into a consistent pipeline of qualified clients and patients.

This is a field-based sales position with regular travel to surrounding counties and offers base salary + commission.

Your number-one responsibility is to:

Develop sustainable referral relationships that consistently generate qualified referrals for CSA Homecare and CSA Psychiatric Healing Center.

Activity matters, but results matter more.

Success in this position is measured by your ability to create productive referral partnerships, generate qualified opportunities, strengthen CSA’s presence within assigned markets, and contribute to long-term census and revenue growth.

You will manage your territory with an entrepreneurial mindset—identifying opportunities, building relationships, tracking results, and concentrating your time on referral sources with the greatest potential.

Key responsibilities include:

• Identify and develop high-potential referral sources throughout assigned counties and territories.
• Conduct regular face-to-face visits with healthcare, behavioral-health, social-service, court, and community partners.
• Build relationships with decision-makers and professionals who influence referrals.
• Generate qualified referrals for CSA Homecare and CSA Psychiatric Healing Center.
• Schedule meetings, presentations, facility visits, and lunch-and-learns.
• Educate referral partners about CSA’s programs, eligibility criteria, services, and intake processes.
• Maintain consistent follow-up with prospective and existing referral sources.
• Convert one-time referral relationships into sustainable, repeat partnerships.
• Re-engage inactive referral sources.
• Maintain an organized referral pipeline and track outreach, follow-up, referrals, conversions, and outcomes.
• Identify which referral relationships are producing results and strategically invest additional time in those partnerships.
• Collaborate closely with CSA’s intake, clinical, administrative, and leadership teams.
• Communicate market feedback, referral barriers, competitive activity, and new business-development opportunities.
• Meet established referral-development, census-growth, and business-development goals.

CSA Homecare serves individuals and families through services including:

• Veterans’ homecare and VA-authorized services
• Private-pay homecare
• COMP/NOW Waiver services
• Services supporting seniors and individuals with intellectual and developmental disabilities

Potential referral relationships may include:

• VA healthcare professionals
• VA social workers and case managers
• Hospital discharge planners
• Rehabilitation facilities
• Skilled nursing facilities
• Physicians and medical practices
• Senior communities
• Veteran organizations
• Support coordinators
• IDD providers
• Case-management organizations
• Community organizations
• Other professionals serving Veterans, seniors, individuals with disabilities, and their families

Your goal is to position CSA Homecare as a trusted resource professionals confidently recommend when their clients and families need support.

CSA…