Team Lead, Healthcare

Home Care Team Leader/Care Leader oversees services provided to individuals in their own homes and communities, who need assistance caring for themselves as a result of old age, sickness, disability and/or other inflictions. Home care may include assistance with the activities of daily living, housecleaning, laundry, meal preparation, transportation, companionship, respite and etc.,

Home Care Team Leader/Care Leader ensures that employees deliver services in a caring and respectful manner, in accordance with relevant Agency policies and industry standards. If

Reports to Director of Operations.

Ensure Agency policies and procedures and industry standards and regulations are followed.

Assist with the coordination, evaluation and planning of home care services.

Assist the Manager with administrative activities and optimal use of resources.

Develop, implement and evaluate strategic plans, goals and objectives.

Coordinate staffing activities and scheduling activities.

Supervise work activities of designated employees.

Be on call whenever an employee isn’t available for work 24/7.

Develop and instruct employees in the use of practices, procedures and equipment.

Provide leadership to employees.

Conduct in-home assessments.

Liaise with community resources and other agencies.

Knowledge of standards of practice and scope of practice, in accordance with state regulations

Comprehensive knowledge of other health care disciplines and their role in client and family care.

Knowledge of personal care and home management skills.

Knowledge of principles and processes for providing client and personal care services, including needs determinants, meeting quality standards and evaluation of client satisfaction.

Knowledge of the English language.

Knowledge of the information and techniques needed to diagnose and treat injuries including emergency first aid and CPR.

Knowledge of clerical procedures such as maintaining records and completing forms.

Ability to demonstrate effective supervisory abilities.

Ability to gain respect and cooperation.

Ability to inspire and motivate subordinates.

Ability to direct work groups toward a common goal.

Ability to delineate assignments.

Ability to oversee the work of subordinates.

Ability to plan and organize work.

Ability to coordinate with others.

Ability to anticipate future needs.

Ability to administer policies and implement procedures.

Ability to maintain appropriate contact with manager/administrator.

Ability to utilize funds, employees and equipment.

Ability to provide opportunities/guidance for employee development.

Ability to resolve work-related employee problems.

Ability to assist subordinates in accomplishing their work related objectives.

Ability to converse with subordinates in a clear, concise, accurate & timely manner.

Ability to make useful suggestions.

Ability to establish and maintain relationships.

Ability to apply reason and logic to identify strengths and weaknesses of possible solutions.

Ability to identify problems and determine effective solutions.

Ability to monitor and assess employees, clients and effectiveness of service.

Ability to communicate written and oral information so others understand.

Ability to listen and understand the spoken word.

Ability to work independently and in cooperation with others.

Ability to determine or recognize when something is likely to go wrong.

Ability to provide advice and consultation to others.

Ability to observe and recognize changes in clients.

Develop and maintain relationships with referral sources, healthcare providers, senior organizations, and community partners.

Identify new business opportunities and assist in growing the agency’s client base.

Ability to establish and maintain harmonious relations with clients/families/co-workers.

Good physical and mental health.

Physical ability to stand, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear & see.

Mental fortitude and stability to handle stress.

Physical and mental ability to drive a vehicle.

Current driver’s license.

Proper Vehicle Insurance Coverage.

High School graduate or equivalent (Current C.N.A License)

May require related experience.

Preferred Experience: Two (2) or more years of experience in home care, healthcare marketing, business development, sales, or community outreach with a proven ability to build referral relationships and grow…