Order Entry and Submittal Manager

Cleaver Brooks is looking for a Order Entry & Submittal Manager to join our team in Thomasville, GA. The Order Entry & Submittal Manager is responsible for managing orders after they are processed generating submittal documentation, interpreting orders applying appropriate options on the project, interfacing with customers and representatives for drawing changes and approvals, interfacing with sales engineering for additional options that are not included in original order, and interfacing with design engineering for accurate drawings and information.

• Must possess thorough and relevant product knowledge.
• Must possess excellent communication, problem solving, and persuasion skills, when working and communicating with customers.
• Position requires constant and consistent exercise of intellect, judgement, and ability commensurate with positions in similar industries or situations.
• Position requires regular exercise of problem solving, policy or procedure interpretation, and facilitation skills.
• Ability to handle responsibilities with effective interpersonal skills and to effectively interface with others inside and outside the Company is required.
• Supervises and maintains domestic and international submittal generation.
• Initialize international and governmental quotes and assists in developing other quotes with sales engineers for customer additions.
• Assists in developing various drawing and process improvements to enhance the order entry and submittal departments.
• Track and evaluate submittal timeliness documenting them in a monthly report.
• Directs and supervises staff.
• Position requires ability to work in a normal office environment.

Internal Contacts:
Regular (16-35%) Make contacts that sometimes involve controversy where established methods and procedures require interpretation.

External Contacts:
Regular (16-35%) Make contacts that sometimes involve controversy where established methods and procedures require interpretation.

Education:

Associate's Degree

Experience:

Minimum 5 years to 8 years

Work requires a few simple, but rapid, hand operations. Work requires simple, easy muscular movements.

Normal plant, shop, field or office conditions. From time to time, slightly disagreeable features. Negligible/little or no exposure to hazardous conditions.

• Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability
• Cash matching 401(k) plan
• Employee assistance program (EAP)
• Employee discount program
• Tuition assistance
• Paid time off and 11 paid holidays

Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network’s ability to deliver the knowledge, service, training, and support that are essential to long-term performance. Our customers will tell you that we are the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products.

They will also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues a 90+ year legacy of providing the customers we serve with…