Organizational Development Consultant

Position Summary

The Organizational Development (OD) Consultant strengthens Archbold’s performance and culture by improving organizational processes, developing leaders, and supporting systemwide change initiatives.

In the initial phase, the OD Consultant will lead the development and standardization of enterprise-wide Standard Operating Procedures (SOPs). After the SOP initiative is established, the role will transition into a full‑scope OD function, focusing on leadership development, change management, workforce engagement, culture initiatives, and organizational capability‑building across all Archbold entities. This role partners with leaders, HR, Quality, and Performance Improvement to build a high‑performing culture and ensure consistent, effective organizational practices.

• Lead the systemwide SOP initiative, including creation, standardization, and implementation of SOPs across clinical, operational, and support departments.
• Facilitate interviews and working sessions with subject matter experts to understand current‑state workflows and translate them into clear, easy‑to‑follow SOPs.
• Develop standard templates, style guidelines, and governance processes to ensure systemwide consistency.
• Produce process maps and future‑state workflows using OD tools such as flowcharts, RACI matrices, and decision pathways.
• Ensure SOPs comply with regulatory standards (Joint Commission, CMS, OSHA, HR policies, etc.).
• Partner with HR, Quality, Compliance, and Operations to validate accuracy and ensure successful adoption.
• Train managers and team members on the effective use, maintenance, and updating of SOPs.
• Build sustainable infrastructure for SOP review cycles, version control, and accessibility.

• Design, deliver, and support leadership development programs, workshops, coaching tools, and team effectiveness sessions.
• Develop learning content and resources to strengthen leadership competencies across the system.
• Facilitate group development experiences, including team dynamics, trust‑building, psychological safety, communication, and performance excellence.

• Lead or support change management planning and execution for major system initiatives, ensuring clear communication, stakeholder alignment, and smooth adoption.
• Provide coaching to leaders navigating organizational transitions, restructures, or culture change efforts.

• Support systemwide culture initiatives, including Great Place to Work (GPTW) survey action planning, engagement strategies, and team experience improvements.
• Use assessments, diagnostic tools, and organizational feedback to recommend and deploy interventions that strengthen culture and engagement.

• Partner with Performance Improvement and HR to enhance processes, improve workflows, and support operating model changes.
• Use organizational data to identify opportunities for improvement and support action planning.
• Assist with strategic planning, talent strategy initiatives, and OD‑related components of organizational priorities.

• Bachelor’s degree in Human Resources, Organizational Development, Industrial/Organizational Psychology, Business, Healthcare Administration, or related field.
• 3+ years of experience in organizational development, HR consulting, training/learning, or process improvement.
• Demonstrated ability to build documentation such as SOPs, workflows, or detailed operational processes.
• Strong facilitation skills with the ability to lead discussions with leaders and frontline team members.
• Excellent verbal and written communication skills, capable of simplifying complex information.
• Working knowledge of change management principles (e.g., ADKAR, Kotter, Prosci) or willingness to obtain training.

• Master’s degree in Organizational Development, I/O Psychology, Leadership, or related field.
• Experience in healthcare or a multi‑facility system.
• Experience designing and delivering leadership…