Care Manager for Care Management Services

## Care Manager for Care Management Services Apply:
Next Step Care - Thomasville, GA 31757:
Full time:
Posted Today:
JR35359

Join us atNextStep Care– a place where you’ll be valued, recognized and rewarded for the vital work you do each day. We’ll surround you with a strong team and leadership that supports every aspect of your life – both inside and outside of our centers. And you’ll get to practice your passion  in a non-profit, mission-driven organization that’s known for the highest level of care in our communities
** ESSENTIAL DUTIES AND RESPONSIBILITIES
*** Acts as a liaison between members and home and community-based service providers to facilitate quality and cost-effective care and outcomes.
* Provides education and support to members and their families regarding community resources and services.
* Develop effective, collaborative relationships with key stakeholders including primary care providers, managed care plan providers, home and community-based service providers (HCBS), formal/informal caregivers and families.
* Maintains regular communication with members through phone calls and home visits to monitor their wellbeing and adjust careplans as needed.
* Records and documents interventions and member information completely and accurately, in accordance with payer and organization guidelines.
* Collaborates and communicates with internal team members, including Central Intake and Assessment Team members, to ensure continuity of care for assigned members.
* Identifies and resolves care plan variances, including barriers to primary and specialized medical care, to ensure effectiveness of member’s careplan.
* Assesses and addresses member engagement and behavior to support optimal health and functional status.
* Participates in after-hours on-call rotation requirements, as assigned.
* Maintains and monitors quality of services through collaboration with the Quality Assurance and Education Team and Care Management Director. Participating in Community Outreach as outlined in Quarterly Outreach plan.
* Support the training and onboarding of new team members.
* Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication.
* Contributes to the work of committees, work groups, project management, and other collaborative efforts of the System, in a professional manner.
* Performs other duties as necessary to ensure the success of the System.#

SKILLS AND ABILITIES

* ** Communication**:
Effective verbal and written communication is essential for interacting with clients, families, and other professionals.
* ** Empathy
* *** and Compassion:
** Understanding and sharing the feelings of clients, especially those facing challenging situations.
* ** Resourcefulness:
** Knowing about available community resources and how to connect clients with them.
* ** Collaboration****:
** Working effectively with other professionals and agencies.
* ** Problem-Solving
**** and
* *** Critical Thinking****:
** Case managers need to assess situations, identify problems, and develop effective solutions.
* ** Organization
* *** and
* *** Time Management****:
** Managing multiple cases, appointments, and documentation requires strong organizational and time management skills.
* ** Cultural Competence****:
** Understanding and respecting diverse cultures is essential for building trust and providing appropriate support.
* ** Advocacy****:
** Representing clients' needs and ensuring they have access to necessary services.
* ** Ethical and Legal Knowledge:
** Understanding ethical guidelines and legal frameworks relevant to social work.# MINIMUM QUALIFICATIONS
* Bachelor’s degree in social work or related human services field is required with 2 years of work experience
*…