Experienced Appointment Coordinator at Twin Motors

Elevate customer satisfaction as an experienced Appointment Coordinator at Twin Motors Thompson. Assist customers, maintain relationships, and ensure smooth appointment scheduling in a professional dealership environment.

At Twin Motors Thompson, we are searching for an experienced Appointment Coordinator to enhance our customer-focused team. You will handle inbound calls, schedule appointments, and follow-up with sales to ensure customer loyalty. By nurturing strong relationships, you will contribute to our community-centric approach and the dealership's success. Training support is provided to keep your product knowledge current.

Key Responsibilities:

• Answer inbound calls to assist with appointment scheduling

• Build strong relationships with community focus

• Make satisfaction and sales follow-up calls

• Provide appointment reminders and recall campaign info

• Identify areas to improve customer experience

Requirements:

• Strong telephone and customer service skills

• Ability to manage a high call volume professionally

• Excellent written and verbal communication skills

• Valid Manitoba driver's licence

• Reception or dealership experience is preferred

Drive excellence in customer relations and support Twin Motors' legacy of integrity and community commitment.