Customer-Focused Appointment Coordinator

Elevate customer relationships as an Appointment Coordinator with Twin Motors Thompson. Work in a professional dealership, scheduling appointments and ensuring satisfaction in every interaction.

As an experienced Appointment Coordinator for Twin Motors Thompson, you will be integral to providing exceptional customer service and fostering connections. This role requires managing high call volumes, maintaining product knowledge, and ensuring smooth communication with clients. You'll actively participate in enhancing the overall customer experience while contributing to a well-respected dealership recognized as one of Canada's Best Dealerships to Work For.

Key Responsibilities:

• Answer inbound calls and assist with scheduling appointments

• Build and maintain strong customer relationships

• Conduct sales follow-up and satisfaction calls

• Send appointment reminders and recall information

• Identify opportunities for customer experience improvements

Requirements:

• Strong customer service and telephone skills

• Excellent organizational and time-management abilities

• Familiarity with software applications and records management

• Valid Manitoba driver's licence

• Preferred experience in reception or dealership roles

Bring your customer service skills to Twin Motors Thompson and enhance client experiences daily.