Experienced Appointment Coordinator

Position: Experienced Appointment Coordinator Needed
Join Twin Motors Thompson as an Appointment Coordinator and provide exceptional customer service in a fast-paced environment. You'll handle call scheduling and support customer retention efforts.

In the role of Appointment Coordinator, you will engage with customers directly, ensuring they feel valued and supported. You must possess excellent communication skills and the ability to manage high call volumes efficiently. By participating in training and developing product knowledge, you will enhance the service quality while contributing to Twin Motors Thompson's reputation for excellence in the automotive industry.

Key Responsibilities:

• Assist customers with scheduling appointments via phone

• Maintain strong relationships with community members

• Make follow-up calls to enhance customer satisfaction

• Relay important recall and special-order information

• Continuously identify and implement service improvements

Requirements:

• Strong verbal and written communication skills

• Proven ability to manage customer interactions professionally

• Effective time-management and organizational skills

• Experience in reception or administration preferred

• Valid driver's licence for Manitoba

Utilize your skills to make a real impact at Twin Motors Thompson while developing your career in the automotive sector.