Service Supervisor

Position: Service Supervisor Role at Toromont Cat
Drive service excellence as a Service Supervisor at Toromont Cat, located in the Thompson Branch. Focus on enhancing customer satisfaction through leadership and operational management.

In this full-time, permanent role, you will oversee a team of technicians, ensuring they adhere to the highest industry standards. With a minimum of 3 years in a supervisory role, you’ll facilitate continuous learning, safety, and improvement across service operations. Experience a rewarding environment while working with premium Caterpillar equipment.

Key Responsibilities:

• Implement safety policies and promote healthy work practices

• Schedule and maximize productivity of service operations

• Train staff to exceed customer expectations

• Create service quotes and manage invoicing processes

• Identify service issues and initiate corrective actions

Requirements:

• A minimum of post-secondary education

• 3+ years in a supervisory capacity required

• Proficiency in handling service financial implications

• Strong focus on customer service and satisfaction

• Ability to encourage team collaboration for improvement

Elevate your career by leading a skilled team at Toromont Cat and ensuring top-tier service for customers.