Quality Assurance Supervisor

Quality Supervisor

Location:

980 Wilton Grove Rd, London, ON N6N 1C7;

In-Person

While Nestlé is known for Kit Kat®, Gerber®, Nescafe®, and Maggi®. Our recipe for success comes down to one thing: our people.

We strive to lead a people-focused culture that empowers employees to bring their authentic selves to work each day. There are 3,400+ members of Nestlé Canada celebrated for taking action using agility, courage, and trust to find solutions that benefit the business or greater good. We’re a team of changemakers, who are curious and challenge the status quo, that take risks that will help drive us forward.

Our focus is not only on nourishing our customers, but also on enriching you. We know that empowerment leads to strong employee engagement, a great work culture, and motivated employees.

To lead and oversee quality assurance operations at the site level, ensuring compliance with NCI’s Nestlé Management System (NMS), ISO standards, and corporate policies related to food safety, quality, environmental sustainability, and occupational health.

• Lead, support and motivate the team in the achievement of their objectives.
• Contribute to the development of competence of quality professionals.
• Promote quality awareness and commitment to quality across the factory.
• Promote digital and AI tools within the team to automate and streamline tasks.
• Ensure site-level quality systems align with NMS and ISO standards.
• Conduct risk assessments, manage non-conformances, and ensure corrective actions.
• Lead internal audits and participate in management reviews.
• Lead and support external audits with QA manager.
• Maintain documented information per NMS standards.
• Address & approve consumer complaints and feedback professionally.

• Define and update the specific quality procedures, instructions and tools in the area of technical expertise.
• Contribute to define and follow-up on quality KPIs.
• Set operational objectives in collaboration with the Factory Quality Manager.
• Own and maintain the HACCP and Quality Management System (QMS) programmes, ensuring they are effectively implemented, regularly reviewed, and fully compliant with Nestlé and regulatory standards.
• Compliance to Nestle Standards including NQAC requirements for Lab Analytical and Safety Practices.
• Release of finished products (back up).
• Promote and lead projects for the cost effectiveness of the Laboratory.

• Support activities to achieve compliance with the Nestlé Quality Management System requirements and other applicable instructions and standards.
• Support Factory OMP and Local Committee(s) to lead project(s), lead Pillar System(s), train and coach people, and ultimately contribute to Factory Goals.

• Support unit readiness for internal and external audits.
• Performs troubleshooting and corrective action follow-up of non-conformities.

• University graduate (preferred food science, food safety, microbiology or chemistry).

• Working experience in the field of food quality and food safety.

• Exposure to customers, suppliers, internal teams, business projects, cost savings (e.g., Mission, Special Projects).
• Comprehensive total rewards benefits package, including Health and Dental benefits that start on day one of employment.
• Company matched pension plan.
• Three weeks of Vacation and five personal days.
• Flexible and hybrid work arrangements.
• Excellent training and development programs and opportunities to grow within the company.
• Access to Educational Assistance & Tuition Reimbursement.
• Gender affirmation benefits.
• Fertility Services and Surrogacy Medical Coverage.
• Adoption benefits.
• Free Nespresso Coffee Machine and $100 monthly coffee credit.
• Up to 50% off Nespresso Coffee Machine, Capsules, and accessories.
• Access to the Discount Company store with Nestlé, Nespresso, and Purina products.

At Nestlé Canada, we are committed to transparency and fairness in our compensation and job posting practices.

Compensation Range: $75,000 - $85,000

Equal–opportunity employer committed to diversity, equity, inclusion, and accessibility. The company welcomes qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.

If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.