Store Sales Associate

Overview

Store Sales Associate at Citi Trends – Join our team at one of the largest chains in the value-priced urban apparel industry. We’re growing, and this is your chance to contribute and develop with us.

• Process freight and assist with price changes/markdowns
• Balance cash drawer according to company policy
• Call out prices for customers during transactions and bag merchandise efficiently
• Handle cash, checks, and credit cards correctly and per policy
• Obtain management approval for returns, voids, and checks as needed
• Maintain store upkeep and housekeeping as assigned
• Provide proper customer service: greet customers, adhere to fitting room policies, ring transactions in a timely manner, thank customers, and invite them to return
• Follow all safety procedures
• Maintain a professional, neat appearance, including wearing a name tag
• Assist management with merchandising on the sales floor according to stock levels
• Assist with tasks requested by management per company policy
• Explain exchange/refund policies to customers after transactions
• Support loss prevention efforts, including preventing shoplifting and cash losses; report incidents and follow current operational policies

• High school diploma or equivalent
• Excellent communication and organizational skills
• Ability to work a flexible schedule including nights and weekends
• Ability to perform basic mathematical calculations (addition, subtraction, multiplication, division, percentages)